Mohammed Ahmed
Richmond,TX
Summary
Driven Retail Manager with more than 2 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty. Proficient in using independent decision making skills, while obtaining a motivational approach to positively impact company success.
Overview
3
3
years of professional experience
Work History
Retail Manager
Missouri Food Mart
01.2022 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Assisted in recruiting, hiring and training of team members.
- Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Retail Sales Associate
Academy Sports + Outdoors
03.2021 - 10.2021
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Used in-store system to locate inventory and place special orders for customers.
Education
Associate of Science - Computer And Information Systems Security
Wharton County Junior College
Sugar Land, TX05.2025
Skills
- Marketing strategy
- Performance Evaluations
- Budget Development
- Cost Reduction
- Purchasing and planning
- Data Analysis
- Team Leadership
- Sales Analysis
- Business Development
- Store operations
- Customer Relations
- Relationship Building
Additional Information
- Bilingual, fluent in Urdu and English
- Current student soon to transfer to University Of Houston
- Leadership experience
- Technical skills: Modisoft, Java (Ongoing)
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Retail Manager
Missouri Food Mart
01.2022 - Current
Retail Sales Associate
Academy Sports + Outdoors
03.2021 - 10.2021
Associate of Science - Computer And Information Systems Security
Wharton County Junior College