Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ali Al Hamidi

Peoria,IL

Summary

Driven Manager at VIP Vape Inc, adept in Operations Management and Team Leadership. Excelled in enhancing customer satisfaction, reducing operational costs, and fostering a strong, collaborative company culture. Achieved departmental goals through strategic planning, showcasing exceptional problem-solving and communication skills.

Overview

2
2
years of professional experience

Work History

Manger

VIP Vape Inc
07.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Education

Management -

Yemen Universe
Sanaa
02.2009

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Staff Training and Development
  • Operations Management
  • Project Management
  • Cross-Functional Teamwork

Languages

Arabic
Full Professional

Timeline

Manger

VIP Vape Inc
07.2022 - Current

Management -

Yemen Universe

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Ali Al Hamidi