Account Manager
1 Year 7 MonthsSD3IT | 03.2025 - Current
- Coordinated renewals, quotes, and follow-up activities to support consistent revenue retention.
- Managed client portfolios, maintaining strong relationships and resolving account issues promptly.
- Trained junior staff on account processes, documentation standards, and client response expectations.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Business Development Representative
2 YearsRedZone Technologies | 03.2023 - 03.2025
- Qualified inbound leads and routed prospects through CRM for timely follow-up.
- Prospected new business opportunities through outbound calls, email outreach, and LinkedIn engagement.
- Conducted market research to identify new business opportunities and target areas for expansion.
Government Account Representative
1 Year 7 MonthsCarahsoft | 08.2021 - 03.2023
- Managed customer accounts and maintained accurate CRM records for sales pipeline tracking.
- Coordinated follow-up with clients, vendors, and internal teams to support timely deal progression.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Participated in call campaigns to generate new leads