Ali Araoua
Greenwood Village,CO
Summary
Diligent Banquet Captain applying 13 years of creating quality dining and event experiences. Highly skilled in assessing client needs and utilizing a resourceful attitude and strong network to surmount obstacles and create seamlessly executed events.
Overview
25
25
years of professional experience
Work History
Banquet Captain
Hyatt Regency
Denver, Colorado
01.2015 - Current
- Transferred from the Grand Hyatt to Hyatt Regency Denver Convention Center with a goal of upping numbers in their current department and gaining further skills in the banquet department
- Executed large ball-room style banquets with up to 1600 plated dinners, and 3000+ guest reception-style events.
- Working cross-departmentally and building rapport with neighboring departments which allows events to run smoothly and assures successful events.
- Currently managing up to 80 staff members on larger scale events with excellent organization and detailed execution every time
Banquet Captain
Grand Hyatt Hotel
Denver, Colorado
01.2011 - 12.2014
- Hired as an on-call server but shortly after promoted to Banquet Captain within six months of starting.
- In charge of staffing and organizing events for up to 600 people at a time.
- Contacted clients to follow up about events and ensure satisfaction.
Limousine Driver
Invesco Limousine
Denver , Colorado
04.2009 - 07.2012
- Managed profits and accounts payable, which helped me build strong business relationships with repeat clients over three years.
- Chauffeured clients state-wide insuring safe, reliable delivery to given events and destinations.
Restauran Food Server/Beverage Server/Manager
Marriot Hotel
Denver, Colorado
05.1999 - 08.2009
- Offered the opportunity to assist in all areas of the Food and Beverage Department, which allowed me to grow in multiple areas including In-Room Dining, Stewarding, and Banquets.
- Took responsibility of payroll, scheduling, inventory, hiring, and employee reviews/development, which helped me sharpen my management skills in daily management operations.
Education
Bachelor of Business - Business
Metro State College of Denver
Denver, COSkills
- Management of both FOH and BOH
- Recruiting and staffing
- Mentoring and retention
- Employee/Employer Relations
- Guest Service/Hospitality
- Time Management
- Staff Leadership/Supervision
- Employee Development
- Team Management
Accomplishments
- 2015 Manager of the Quarter-Grant Hyatt Denver Q2
- 3-Time "Bison Award" winner- given by clients to outstanding banquet staff
- 2023 Manager of the Quarter- Hyatt Regency Q1
- 2023 CHLA (Colorado Hotel and Lodging Association) - "Star of the Industry" Nominee
Timeline
Banquet Captain
Hyatt Regency
01.2015 - Current
Banquet Captain
Grand Hyatt Hotel
01.2011 - 12.2014
Limousine Driver
Invesco Limousine
04.2009 - 07.2012
Restauran Food Server/Beverage Server/Manager
Marriot Hotel
05.1999 - 08.2009
Bachelor of Business - Business
Metro State College of Denver