Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Ali Buccola

Wheaton,IL

Summary

Dedicated professional providing skills to prioritize and multi-task in fast-paced working environments. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

7
7
years of professional experience

Work History

Server

Buffalo Wild Wings
Lombard, IL
05.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Cashier

T.J. Maxx
Wheaton, IL
12.2021 - 12.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Car Wash Attendant

Leslie Car Wash
Glen Ellyn, IL
02.2019 - 11.2021
  • Operated cash register to process customer payments.
  • Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Cashier

Buona Beef Restaurant
Glen Ellyn, IL
06.2018 - 02.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the end of shift to ensure that amounts were correct and have sufficient change.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Collected payments and provided accurate change.

Education

Bachelor in Business Administration -

Illinois State University
Normal, IL
05-2025

High School Diploma -

Glenbard West
Glen Ellyn, IL
05-2021

Skills

  • Team collaboration
  • Guest engagement
  • Positive and professional
  • Strong work ethic
  • Customer service
  • Cash register operation
  • Time management skills

Accomplishments

  • Academic Achievement Scholarship

References

References available upon request.

Timeline

Server

Buffalo Wild Wings
05.2023 - Current

Cashier

T.J. Maxx
12.2021 - 12.2022

Car Wash Attendant

Leslie Car Wash
02.2019 - 11.2021

Cashier

Buona Beef Restaurant
06.2018 - 02.2019

Bachelor in Business Administration -

Illinois State University

High School Diploma -

Glenbard West

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Ali Buccola