Ali Cioffi
Overview
4
4
years of professional experience
Work History
Assistant Project Manager
Meerkat Development
01.2025 - Current
- Assist in the successful completion of 7 active projects by coordinating tasks, monitoring progress, and maintaining documentation
- Ensure client satisfaction through consistent communication, providing updates and addressing concerns promptly
- Manage project timelines, budgets, and subcontractor relationships to ensure quality and adherence to deadlines
- Support due diligence, feasibility studies, and permitting processes
- Draft and issue Requests for Proposals (RFPs) and analyze vendor invoices for accuracy
- Track and analyze project costs to meet financial goals
Owner Engagement Intern
Wyndham Hotels & Resorts
06.2024 - 08.2024
- Selected by senior management to lead an incentive promotion to increase Wyndham Connect engagement, collaborating cross-functionally on strategy, collateral, negotiating a $25,000 budget, and reporting—resulting in a 44% increase in activations within three weeks
- Tasked with leading initiatives to enhance brand engagement with Wyndham Connect, scheduling meetings with senior leaders, and providing data to drive discussions
- Improved communication, enhanced project efficiency, and strengthened cross-functional partnerships by embracing Wyndham's “Count on Me” culture
- Partnered with a team of interns to develop ancillary revenue strategies, resulting in a strategic proposal to executive leadership
Hostess
Cote Korean Steakhouse
10.2022 - 02.2024
- Managed check-ins for 350+ covers nightly, while delivering first impressions of Cote's Michelin-starred service
- Served as the first point of contact for VIP guests, efficiently communicating with team members and management to ensure a warm welcome and exceptional service
- Optimized service flow by facilitating seamless seating transitions while utilizing Resy
Food and Beverage Intern
Gaylord Texan Resort & Convention Center
06.2023 - 08.2023
- Acquired a comprehensive understanding of all roles in food and beverage operations at Zeppole, one of the Gaylord Texan's fine dining restaurants, by refining hosting skills, and delivering efficient service, while also gaining basic bartending skills
- Managed an average of 450 covers daily in a high-volume environment, by supporting servers and ensuring guest satisfaction
- Participated in manager training and weekly meetings with Food and Beverage Directors to deepen understanding of restaurant management and financial operations
- Chosen to lead a wine-tasting event aimed at boosting revenue during low occupancy periods
Lounge Attendant
Capital One Lounge at DFW International Airport
07.2022 - 08.2022
- Gained hands-on experience in guest services at one of the world's busiest airports, welcoming and assisting an average of 900 to 1,100 guests per day in a high-end hospitality environment
- Collaborated with the lounge team to ensure smooth operations and an exceptional guest experience, contributing to the lounge being ranked 4th in the nation by USA Today's Top 10 Lounges in the U.S.
Pastry Intern
Four Seasons Resort and Club Dallas at Las Colinas
06.2022 - 07.2022
- Acquired in-depth experience in high-end pastry operations, contributing to the production of intricate desserts daily for various services
- Collaborated with the pastry team on production tasks, refining skills in time management, and kitchen workflow to ensure timely delivery and exceptional quality
Founder/Proprietor
Bumble Bee Bubble Tea
10.2020 - 08.2021
- Founded a successful homemade bubble tea business, offering a diverse menu of unique fresh fruit and milk tea flavors
- Developed targeted marketing strategies through a partnership with a local restaurant, increasing brand visibility and managing direct-to-customer home deliveries, resulting in a 60% growth in customer orders within the first six months
Education
Bachelor of Science - Hospitality, Travel And Tourism Management
New York University
New York, NY05-2025
Skills
- Customer Relationship Management
- Public Speaking & Presentation
- Financial Acumen
- Data-Driven Decision Making
- Cross-Functional Collaboration
- Effective Multitasking
Languages
English
Spanish
Italian
Organizations
- Member, NYU Hospitality Business Society (HBS)
- Journalist, Bite Club at NYU
Timeline
Assistant Project Manager
Meerkat Development
01.2025 - Current
Owner Engagement Intern
Wyndham Hotels & Resorts
06.2024 - 08.2024
Food and Beverage Intern
Gaylord Texan Resort & Convention Center
06.2023 - 08.2023
Hostess
Cote Korean Steakhouse
10.2022 - 02.2024
Lounge Attendant
Capital One Lounge at DFW International Airport
07.2022 - 08.2022
Pastry Intern
Four Seasons Resort and Club Dallas at Las Colinas
06.2022 - 07.2022
Founder/Proprietor
Bumble Bee Bubble Tea
10.2020 - 08.2021
Bachelor of Science - Hospitality, Travel And Tourism Management
New York University