Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Ali Dubow

Winooski,VT

Summary

Dynamic Operations Supervisor at Keurig Dr. Pepper, driving a 15% increase in shift efficiency through innovative workflow enhancements. Expert in safety management and employee training, fostering a culture of accountability. Proven ability to analyze data and communicate effectively, ensuring operational excellence and a secure workplace.

Overview

17
17
years of professional experience

Work History

Operations Supervisor

Keurig Dr. Pepper
Essex Junction, VT
11.2023 - Current
  • Led a 15% increase in shift efficiency through targeted process enhancements.
  • Supervise a team of 25 full-time production employees, managing daily workflow, enforcing safety protocols, and ensuring operational targets are met.
  • Oversee and approve employee timecards, managing attendance, timekeeping accuracy, and payroll readiness.
  • Conduct regular 1:1 meeting with operators every 60 days to provide feedback, address concerns, and support professional development and performing goals.
  • Coordinate shift schedules, delegate tasks, and resolve production issues to minimize downtime and maximize efficiency.
  • Developed and tracked key performance indicators to measure operational performance and ensure goals were met.
  • Developed and implemented a comprehensive safety program that resulted in zero accidents in the past year.
  • Achieved a safety record of zero workplace incidents.
  • Maintained a safety-first approach, fostering a secure workplace and enforcing safety protocols throughout daily operations.
  • Led and managed production teams of up to 25 full-time and temporary employees, ensuring adherence to process documentation, training standards, and operational consistency.
  • Implemented rigorous quality control measures to ensure consistent delivery of high-quality products while upholding strict quality process adherence.
  • Tracked productivity metrics, identifying opportunities for efficiency improvements, and driving strategies to enhance overall operational output.
  • Responsible for ensuring the production of a safe, wholesome and quality product and require trained designees when applicable.
  • Performs other duties as requested by management.

Production Technician III

Keurig Dr. Pepper
Essex Junction, VT
01.2020 - 10.2023
  • Cover supervisory responsibilities during manager absences, including shift leadership, conflict resolution, and performance monitoring.
  • Lead daily operations as Team leader and zone lead, overseeing multiple production line and ensuring adherence, to production schedules, safety protocols and quality standards.
  • Excelled as a Production Technician III, contributing to the manufacturing process and ensuring product quality and consistency.
  • Collaborated closely with team members to meet production targets, troubleshoot issues, and maintain a seamless workflow.
  • Maintained and updated production logs to track production statistics and performance data.
  • Diagnosed and resolved machine malfunctions, minimizing production downtime and maintaining production goals.
  • Assist in the setting up and breakdown of all production equipment, ensuring a safe and efficient production environment.

Production Technician & Trainer

Green Mountain – Keurig Dr Pepper
Essex, VT
02.2017 - 09.2023
  • Led training and onboarding for new operators and temporary employees, ensuring alignment with safety protocols, operational standards, and documentation accuracy.
  • Conducted regular peer-to-peer safety observations and coaching sessions, reinforcing a culture of safety, accountability, and continuous improvement.
  • Played a critical role in safety initiatives by completing job hazard analyses (JHA) and engaging in proactive risk assessments across production lines.
  • Supported root cause analysis and problem-solving efforts using data from Daily Management Systems (DMS) to implement corrective actions and improve production outcomes.
  • Facilitated effective shift handoffs through structured communication and issue resolution planning, ensuring smooth operations across teams.
  • Authored and updated Standard Work documentation to reflect process improvements and drive consistency in operational procedures.
  • Maintained cleanliness and sanitation of equipment and facilities by strict quality and safety standards.
  • Actively collaborated with cross-functional teams to meet production targets and improve equipment’s uptime and efficiency.

Biometric Technician

UNCHR
IFO refugee camp
11.2012 - 10.2016
  • Collected, recorded, and verified biometric data (fingerprints, ID scans, and photos) for newly arrived refugees to support identity verification and registration process.
  • Assisted in the implementation of biometric registration drives in coordination with field teams, improving access to aid and reducing duplication in beneficiary records.
  • Ensured compliance with UNHCR’s data protection policy and the UN Personal Data Protection and Privacy Principles, maintaining confidentiality and data integrity.
  • Supported inter-agency collaboration by sharing verified biometric data (with consent) to facilitate services like cash assistance, food distribution, and health access.
  • Trained local staff and partners in biometric equipment and refugee data management systems to build sustainable capacity in the field.
  • Resolved identity-related discrepancies by verifying biometric and demographic data through field visits and system audits.
  • I interacted with individuals from diverse backgrounds, often in high-stress environments, maintaining professionalism, empathy, and confidentiality.
  • Collaborated with protection officers and field teams to support refugees case management and access to humanitarian services.
  • Troubleshot biometric equipment and coordinated with IT support to ensure uninterrupted workflow and data integrity.

Principal

Friends Primary School
Kenya
01.2008 - 10.2012
  • Led departmental operations, including curriculum development, scheduling, and teacher coordination, impacting over 120 students annually.
  • Supervised and participated in lesson planning, syllabus review, and academic performance monitoring to uphold educational standards.
  • Provided leadership in student welfare through counseling, behavior management, and mentorship, supporting academic and personal development.
  • Chaired the School Security Committee, ensuring a safe learning environment through proactive security planning and risk mitigation strategies.
  • Led the School Safety & Emergency Response Team, overseeing first aid and fire safety preparedness, including drills, training, and response planning.
  • Managing day-to-day operations and critical decision-making in the school.
  • Collaborated with teachers and parents to enhance academic outcomes and resolve behavioral or academic challenges.
  • Taught Mathematics across multiple grades, achieving strong student performance and engagement through innovative instruction.
  • Gave guidance and counselling to both students and teachers.

Education

Advanced Diploma - Public Relations Management

EAST AFRICAN UNIVERSITY
Nairobi, Kenya
12.2015

Certificate of Completion - Education Studies

YORK UNIVERSITY
Toronto, Canada
10.2015

Degree - Teaching

GARISSA TEACHERS COLLEGE
Garissa, Kenya
12.2010

Diploma - Public Relations management

MOUNT KENYA UNIVERSITY
Nairobi, Kenya
07.2010

High School Diploma -

IFO SECONDARY SCHOOL
IFO, Kenya

Skills

  • Workflow enhancement
  • Employee training
  • Safety management
  • Shift scheduling
  • Data analysis
  • Effective communication
  • Inventory coordination

References

  • Winnie Bolm, (559) 691-9294, Winnie.bolm@gmail.com, Sr. Supervisor at Raytheon
  • Daniel Mangubu, (802) 338-1103, danielmangubu@gmail.com, Production supervisor in Keurig KDRP

Languages

English
Full Professional
Somali
Full Professional

Timeline

Operations Supervisor

Keurig Dr. Pepper
11.2023 - Current

Production Technician III

Keurig Dr. Pepper
01.2020 - 10.2023

Production Technician & Trainer

Green Mountain – Keurig Dr Pepper
02.2017 - 09.2023

Biometric Technician

UNCHR
11.2012 - 10.2016

Principal

Friends Primary School
01.2008 - 10.2012

Advanced Diploma - Public Relations Management

EAST AFRICAN UNIVERSITY

Certificate of Completion - Education Studies

YORK UNIVERSITY

Degree - Teaching

GARISSA TEACHERS COLLEGE

Diploma - Public Relations management

MOUNT KENYA UNIVERSITY

High School Diploma -

IFO SECONDARY SCHOOL