Summary
Overview
Work History
Education
Skills
Consent
Personal Information
Training
Timeline
Generic
Ali Emad

Ali Emad

Baghdad

Summary

Interested in work that helps me improve my skills to better me for life in the future. I am a hands-on individual. I prefer a job that emphasizes my bilingual capabilities and strong work ethic. I am always willing to learn and excel in areas that I am not familiar with. My overall goal is to succeed in any position and to do so I will push myself beyond my limits.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Passenger Service Agent

Nas-Watania Aviation
08.2021 - 12.2023


  • creating report for missing bags
  • writing emails to station which the passenger arrived from
  • follow-up with the airlines in other stations
  • Inventory all bags in warehouse

Customer Partner Agent

Ali Emad
04.2023 - 07.2023

* booking flights & hotel tickets

* CX answer customer calls & messages

* issuing Visa for passengers


Order Management Agent

Ali Emad
08.2024 - Current
  • Resolving complex issues which is facing the customer swiftly.
  • Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managing several tasks concurrently, chatting with customer , checking with store & the driver with posting report in Slack channels

Education

Graduated - Refining Engineering Oil & Gas

Al-Farabi University
06-2022

Skills

  • Creativity
  • Motivation
  • Collaboration
  • Diligent
  • Conscientious
  • Computer Skills
undefined

Consent

I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.

Personal Information

  • Place of Birth: Baghdad
  • Date of Birth: 04/06/99
  • Gender: Male
  • Nationality: Iraqi

Training

AL-Doura Oil Refinery, Research and Quality Control, 10/01/23, Gained experience how to make tests for the oil products like measuring the density, test of flash point, measuring the corrosion by copper strip & test of measuring the viscosity.

Timeline

Order Management Agent

Ali Emad
08.2024 - Current

Customer Partner Agent

Ali Emad
04.2023 - 07.2023

Passenger Service Agent

Nas-Watania Aviation
08.2021 - 12.2023

Graduated - Refining Engineering Oil & Gas

Al-Farabi University

Similar Profiles

CREATE PROFILE
Ali Emad