Summary
Overview
Work History
Education
Skills
References
Additional Information - Volunteer Experience
Timeline
Generic

Melvin Cannon IV

Chicago,IL

Summary

Determined college student, passionate about delivering exceptional customer service, with a proven record of accomplishment. I demonstrate and practice good ethics, and I've been commended for proving honesty and integrity with customers, team members, and supervisors.

Overview

2
2
years of professional experience

Work History

Passenger Service Agent

Swissport USA
Chicago, IL
05.2025 - 08.2025
  • Enforced airline policies such as smoking restrictions, carry-on item limits.
  • Managed customer complaints in a professional manner while providing solutions to resolve issues.
  • Provided assistance to passengers with limited mobility.

GROCERY CLERK

Mariano’s
Chicago, IL
03.2025 - 05.2025
  • Provided excellent customer service and assisted with product selection.
  • Maintained product quality by following company and food safety guidelines.
  • Supported operations by labeling, stocking, and reporting inventory issues.

GUEST SERVICE REPRESENTATIVE

At Your Service
Chicago, IL
09.2023 - 10.2024
  • Greet fans upon arrival and make them feel welcome.
  • Administering check-ins and check-outs.
  • Scanning guest tickets per event.

Education

Bachelor of Science - Undeclared

University of Illinois At Urbana-Champaign
Champaign, IL
05-2029

High School Diploma -

De La Salle Institute
Chicago, IL
05.2025

Skills

  • Leadership
  • Communication
  • Problem-Solving
  • Creativity
  • Customer Service
  • Team Collaboration
  • Food Safety
  • Visual Arts

References

  • Nicole Accomando, De La Salle Institute, accomandon@dls.org, 312-845-7355

Additional Information - Volunteer Experience

  • Volunteered at the Chicago Park District during the Special Olympics, 4/01/2023

Timeline

Passenger Service Agent

Swissport USA
05.2025 - 08.2025

GROCERY CLERK

Mariano’s
03.2025 - 05.2025

GUEST SERVICE REPRESENTATIVE

At Your Service
09.2023 - 10.2024

Bachelor of Science - Undeclared

University of Illinois At Urbana-Champaign

High School Diploma -

De La Salle Institute

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