Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
10
10
years of professional experience
Work History
Office Manager
Performance Auto Care Center
Flowery Branch, GA
02.2017 - Current
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Maintained a high level of professionalism when dealing with difficult customers.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Managed filing system for invoices, documents, and other relevant information.
Restaurant Waiter
Biba Restaurant
Braselton, GA
10.2019 - 05.2021
Resolved customer complaints in a polite manner according to company policy.
Assisted guests with making food and beverage selections.
Checked on guests during meals to ensure satisfaction with each course.
Greeted customers, provided menus and answered questions about menu items.
Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Childcare Provider
Kids 'R' Kids
Cumming, GA
08.2014 - 02.2017
Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
Helped develop motor skills through active playtime activities like running, jumping.
Assisted with feeding infants and toddlers during meal times.
Read books aloud to small groups or individual children.
Ensured cleanliness of classroom areas including toys, furniture, materials.
Worked collaboratively with co-workers to ensure safety of all the children in care.
Education
High School Diploma -
Flowery Branch High School
Flowery Branch, GA
05-2010
Some College (No Degree) - Project Management
Lanier Technical College
Oakwood, GA
Skills
Data Entry
Bookkeeping
Billing
Customer Service
Administrative Support
Strategic Planning
Scheduling
Organizational Skills
Customer Relations
Relationship Building
Office Administration
Affiliations
Very active and health oriented
Believe to be very creative and good at thinking outside the box.
Family is important and have a nurturing personality