Ali Ibraheem
Sugar Land,TX
Summary
I am looking to obtain a position in Computer Technician, IT, Computer Science or related field utilizing my self education, interpersonal, analytical skills, and three years of customer relations experience. I would be a good fit for a position due to my extensive knowledge with computer hardware. I am highly motivated individual who is eager to collaborate and grow within the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Computer Technician at Netsync Network Solutions
Ali Ibraheem
2023.05 - 2023.07
- Preformed laptop and desktop repair for all of HISD Schools for 2 months project.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
Sales Representative(Own Bossiness)
Ali Ibraheem
2022.10 - 2023.05
- Created and managed own online business selling website.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Computer Repair Technician
Ali Ibraheem
2020.02 - 2023.04
- Preformed regular maintenance on 40+ computers over 3 years for Rush T Shirt Company.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Refurbished used computers and technological equipment, saving companies money.
- Wrote reports on computer statuses and maintenance jobs.
- Disassembled computers to perform diagnostics and check for repair needs.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
Education
High School Diploma -
Kempner High School
Sugar Land, TX05.2021
Skills
- Software Feature Demonstrations
- Customer Service
- Attention to Detail
- Printer Repair
- Desktop Component Change Management
- Technical Support
- Hardware Repair
- Technical Analysis
- Data Recovery
- Network Configuration
- Remote Assistance
- Software Installation
Certification
Google Technical Support Fundamentals
Languages
English
Arabic
Native or Bilingual
Timeline
Computer Technician at Netsync Network Solutions
Ali Ibraheem
2023.05 - 2023.07
Sales Representative(Own Bossiness)
Ali Ibraheem
2022.10 - 2023.05
Computer Repair Technician
Ali Ibraheem
2020.02 - 2023.04
High School Diploma -
Kempner High School
Google Technical Support Fundamentals
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