Client Support Specialist
Managed routing, driver coordination, and dispatching to ensure timely transportation services.
Oversaw daily dispatch operations, scheduling drivers and optimizing routes for efficiency.
Monitored delays and incidents, responding swiftly to maintain service reliability.
Coordinated coverage for absent drivers, adjusting routes to minimize disruptions.
Recorded significant information from calls, maintaining accurate logs in computer systems.
Ensured compliance with safety regulations and standards across all operations.
Prioritized tasks effectively in both independent and collaborative environments.
Contributed to a fast-paced work atmosphere while delivering consistent results.