Ali Luna
Garden Grove,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Consistently received guest compliments and recognition for customer service. High energy individual skilled in greeting high-volume of customers and recommending merchandise based on individual requirements.
Overview
2
2
years of professional experience
Work History
Sales Associate
Knott’s Berry Farm
02.2023 - Current
- Worked multiple locations park wide adapting quickly to different environments
- Answered customer questions regarding merchandise, pricing, and locations
- Greeted and approached customers offering assistance
- Addressed concerns promptly and practiced guest recovery solutions
- Kept displays stocked, cleaned, and visually appealing
Community Services Leader I
City of Buena Park
05.2022 - 02.2023
- Worked as a city representative assisting community members with questions and concerns
- Leaded groups of 10-20 children in different environments
- Provided recreational services during community events
- Provided day to day support for youth and families
Instructional Assistant
Kennedy High School
01.2022 - 05.2022
- Work one on one with student with disabilities
- Assist students with classwork and non-academic activities
- Work with students to meet and establish goals.
Instructional Assistant
Walker Jr. High School
08.2021 - 12.2021
- Answered student questions and concerns
- Aided teacher on day to day activities with students
- Assisted students with learning disabilities.
Education
Fullerton College
01.2024
John F. Kennedy High School
01.2022
Skills
- Fluent Spanish Speaker and Writer
- Sales Development
- Complex Problem-Solving
- Merchandise Display
- Costumer-focused
- Guest Relations
- Product knowledge
- Active listening
Timeline
Sales Associate
Knott’s Berry Farm
02.2023 - Current
Community Services Leader I
City of Buena Park
05.2022 - 02.2023
Instructional Assistant
Kennedy High School
01.2022 - 05.2022
Instructional Assistant
Walker Jr. High School
08.2021 - 12.2021
Fullerton College
John F. Kennedy High School
Similar Profiles
Mahammad RasoulMahammad Rasoul
Landscape Worker at Knott’s Berry FarmLandscape Worker at Knott’s Berry Farm
Melissa HiguerosMelissa Higueros
Team Lead at Knott’s Berry FarmTeam Lead at Knott’s Berry Farm
Odilo BalaguerOdilo Balaguer
Area Manager of Tech Operations at Knott’s Berry FarmArea Manager of Tech Operations at Knott’s Berry Farm
Leorick Zeus SumarinasLeorick Zeus Sumarinas
Director of Staff Development/Infection Preventionist at Royale Mission ViejoDirector of Staff Development/Infection Preventionist at Royale Mission Viejo
Jerri RiddleJerri Riddle
Customer Service Representative at Peltzer Pines (Seasonal Remote)Customer Service Representative at Peltzer Pines (Seasonal Remote)