ALI LYONS
Philadelphia,PA
Summary
Project manager with leadership experience, technical expertise, and an entrepreneurial spirit, dedicated to providing excellent customer service to my clients starting with the discovery process, to launch, through website maintenance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Project Manager
WebDevStudios
12.2022 - Current
- Met project deadlines without sacrificing build quality
- Managed projects from procurement to commission
- Identified plans and resources required to meet project goals and objectives
- Planned, designed, and scheduled phases for large projects
Project Manager
An Abstract Agency
12.2018 - 10.2022
- Manage the development of new WordPress sites from discovery to launch including gathering requirements and managing project schedule
- Collaborate with cross-functional design, development, and marketing teams
- Conduct weekly meetings with stakeholders to report progress, address issues, and identify opportunities for improvement
- Coordinate User Acceptance Testing (UAT)
- Conduct client trainings and provide documentation as part of offboarding process
- Clients include Social Accountability International, TripleLift, and top rated WordPress agencies on a white-label basis
Sales Manager
Astor Wines & Spirits
01.2007 - 09.2015
- Created, filled, and managed new position for internet order processor
- Interviewed, hired, and trained sales staff on day-to-day operations
- Resolved staff errors, problematic invoices, and customer complaints
- Collaborated with programmer to continually improve database and software
- Determined availability and pricing for special orders
- Oversaw various in-store tasting events and staff trainings
- Continued wine consultant duties.
Wine Consultant
Astor Wines & Spirits
09.2006 - 01.2007
- Consulted customers on wine and spirits purchases both in-store and over the phone
- Personally advised key group of caterers to ensure excellent customer service
- Consistently high earner of monthly commissions
- Managed all aspects of growing, high-volume Internet order business.
Core Staffing Services, Inc.
10.2005 - 09.2006
Newsstand Associate
Dennis Publishing, Inc.
09.2002 - 09.2005
- Generated leads for Stuff, Blender, and the Week magazines by identifying outliers within Maxim's market share
- Drafted sales letters for potential retailers
- Forecasted sales of each title weekly and reported to VP and CFO
- Conducted price sensitivity analysis
- Liaised with distributor reps and production department on all promotion efforts
- Provided advertising reps with newsstand sales data and analysis
- Reviewed promotional opportunities and booked when appropriate
- Tracked newsstand promotional budgets for each title
- Conducted competitors' market share analysis and reports for upper management.
Newsstand Coordinator
Barnes & Noble, Inc.
08.2000 - 09.2002
- Provided phone support and on-site training to newsstand staff at retail locations
- Submitted promotional information for store communications schedule
- Drafted memos and emails apprising stores of promo schedule changes and updates
- Distributed weekly schedule of promoted titles to vendors and ensured compliance
- Selected appropriate titles for promotion based on point-of-sale data
- Created PowerPoint presentations on behalf of vice president and marketing manager.
Education
Dev Bootcamp
New York, NY01.2016
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WSET
New York, NY01.2007
Dickinson College
Carlisle, PA01.1999
University of Bremen
Bremen, Germany01.1998
Skills
- Agile/Scrum Methodologies
- Project Planning & Execution
- Budget Management
- Risk Management
- Cross-Functional Team Coordination
- Time Management
- Communication & Stakeholder Management
- Team Building & Motivation
- Documentation & Status Reports
Certification
Certified ScrumMaster® (CSM®)Certified ScrumMaster® (CSM®)
Scrum AllianceScrum AllianceIssued May 2023
Timeline
Project Manager
WebDevStudios
12.2022 - Current
Project Manager
An Abstract Agency
12.2018 - 10.2022
Sales Manager
Astor Wines & Spirits
01.2007 - 09.2015
Wine Consultant
Astor Wines & Spirits
09.2006 - 01.2007
Core Staffing Services, Inc.
10.2005 - 09.2006
Newsstand Associate
Dennis Publishing, Inc.
09.2002 - 09.2005
Newsstand Coordinator
Barnes & Noble, Inc.
08.2000 - 09.2002
Dev Bootcamp
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WSET
Dickinson College
University of Bremen