Ali Macon
Redlands,CA
Summary
Dynamic leader with proven expertise in operations management and team leadership, honed at Suds Brothers Car Wash and McDonald's. Excelled in driving sales growth, enhancing customer satisfaction, and fostering high employee morale. Skilled in problem resolution and staff management, achieving significant improvements in productivity and efficiency.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
6
6
years of professional experience
Work History
General Manager
Suds Brothers Car Wash
03.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
McDonald's
04.2019 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Redlands East Valley High School
Redlands, CA06-2021
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Team leadership
- Staff management
- Inventory control
- Goal setting
- Employee scheduling
- Labor cost controls
Timeline
General Manager
Suds Brothers Car Wash
03.2022 - Current
Manager
McDonald's
04.2019 - 03.2022
High School Diploma -
Redlands East Valley High School
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