Summary
Overview
Work History
Education
Skills
Timeline
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Ali Mohamed

Iowa City,IA

Summary

Resourceful NOC Technician known for high productivity and efficient task completion. Skilled in network monitoring, incident response, and problem-solving to ensure seamless operations. Strong in communication, teamwork, and adaptability, excelling in fast-paced environments to support organizational needs.

Overview

7
7
years of professional experience

Work History

NOC Technician

CCR - Circle Computer Resources
Cedar Rapids, IA
02.2023 - 07.2023
  • Analyzed system logs and identified potential issues with computer systems.
  • Performed troubleshooting to diagnose and resolve technical issues related to networks.
  • Created detailed documentation of all network configurations and changes made over time.
  • Monitored network performance to detect potential issues or outages and take corrective action.

Network Technician, Fiber Optics

Open Country
Iowa City, IA
08.2022 - 01.2023
  • Installed and configured network equipment such as routers, switches, hubs, firewalls, and wireless access points.
  • Tested fiber optic cables for continuity using OTDRs and power meters.
  • Monitored network performance to identify potential issues or problems with connections.
  • Performed troubleshooting on LAN and WAN networks to diagnose and resolve connectivity problems.

IT Supervisor

Kyter ENG. CO.
Khartom, Sudan
12.2016 - 02.2020
  • Developed and implemented IT policies and procedures to ensure successful operations of the department.
  • Provided guidance, instruction and direction to staff members in order to achieve organizational objectives.
  • Managed day-to-day activities of IT personnel, including hiring, training, performance evaluation, scheduling and disciplinary action.
  • Identified areas for improvement in existing systems and processes and developed solutions accordingly.

Education

Bachelor of Science - Information Technology

University of Science And Technology
Sudan
10-2015

Skills

  • Hardware Installation
  • Network configuration
  • Helpdesk administration
  • Operating systems
  • System monitoring
  • Mobile Device Management
  • Network installation

Timeline

NOC Technician

CCR - Circle Computer Resources
02.2023 - 07.2023

Network Technician, Fiber Optics

Open Country
08.2022 - 01.2023

IT Supervisor

Kyter ENG. CO.
12.2016 - 02.2020

Bachelor of Science - Information Technology

University of Science And Technology
Ali Mohamed