Ali Mohamed
Iowa City,IA
Summary
Resourceful NOC Technician known for high productivity and efficient task completion. Skilled in network monitoring, incident response, and problem-solving to ensure seamless operations. Strong in communication, teamwork, and adaptability, excelling in fast-paced environments to support organizational needs.
Overview
7
7
years of professional experience
Work History
NOC Technician
CCR - Circle Computer Resources
Cedar Rapids, IA
02.2023 - 07.2023
- Analyzed system logs and identified potential issues with computer systems.
- Performed troubleshooting to diagnose and resolve technical issues related to networks.
- Created detailed documentation of all network configurations and changes made over time.
- Monitored network performance to detect potential issues or outages and take corrective action.
Network Technician, Fiber Optics
Open Country
Iowa City, IA
08.2022 - 01.2023
- Installed and configured network equipment such as routers, switches, hubs, firewalls, and wireless access points.
- Tested fiber optic cables for continuity using OTDRs and power meters.
- Monitored network performance to identify potential issues or problems with connections.
- Performed troubleshooting on LAN and WAN networks to diagnose and resolve connectivity problems.
IT Supervisor
Kyter ENG. CO.
Khartom, Sudan
12.2016 - 02.2020
- Developed and implemented IT policies and procedures to ensure successful operations of the department.
- Provided guidance, instruction and direction to staff members in order to achieve organizational objectives.
- Managed day-to-day activities of IT personnel, including hiring, training, performance evaluation, scheduling and disciplinary action.
- Identified areas for improvement in existing systems and processes and developed solutions accordingly.
Education
Bachelor of Science - Information Technology
University of Science And Technology
Sudan10-2015
Skills
- Hardware Installation
- Network configuration
- Helpdesk administration
- Operating systems
- System monitoring
- Mobile Device Management
- Network installation
Timeline
NOC Technician
CCR - Circle Computer Resources
02.2023 - 07.2023
Network Technician, Fiber Optics
Open Country
08.2022 - 01.2023
IT Supervisor
Kyter ENG. CO.
12.2016 - 02.2020
Bachelor of Science - Information Technology
University of Science And Technology