Alison Natanagara

• Established trusting relationships with clients, providing a foundation for successful behavioral change.
• Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
• Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
• Improved client behavior by implementing individualized therapy plans and interventions.
• Developed tools to help client acquire new skills and work towards goals of building communication and social interactions.

• Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
• Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

Responsibilities:

• Worked with POS system to place orders, manage bills, and handle complimentary items
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Followed instructions and procedures to complete assigned tasks.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated customer needs and feedback to drive product and service improvements.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
• Passionate about learning and committed to continual improvement.
• Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.

• Customer service, register responsibilities, cleaning
• Built strong customer relationships through excellent communication skills and product knowledge.
• Managed a diverse client portfolio, tailoring sales approaches to individual needs and preferences.
• Enhanced the store layout to create a more visually appealing shopping experience for customers.