Willing to do anything. Very determined. Love to learn. Get things done.
Overview
3
3
years of professional experience
Work History
Car Wash Manager
Fairlane Car Wash West (Zahra Faraj)
01.2022 - Current
Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
Oil Change Manager
The Oil Exchange (Fadi Reda)
06.2023 - 08.2024
Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
Built strong relationships with stakeholders at all levels, promoting a collaborative approach to managing change projects.
Implemented change strategies by identifying areas for improvement and developing comprehensive plans.
Developed training materials and resources for smooth transitions during organizational changes.