Ali Sarfraz
Dola,Qatar
Summary
Experienced individual with a demonstrated history of working in the Automotive industry in a multicultural environment with diversity. Self-motivated and skilled in sales, negotiations, teamwork, and financial analysis with exceptional leadership, a deep understanding of the Qatari market, and a commitment to creating outstanding customer experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Founder & CEO,
www.qatardrive.com (Al Zarra Garage)
Qatar
12.2018 - 09.2023
- Founded and operated a full-service automotive repair, maintenance, and consultation company
- Oversaw all aspects of business operations, including budgeting, sales, financial management, staffing, and customer relations
- Implemented cost-effective strategies resulting in a 42% increase in overall revenue
- Led a 10-member team comprising sales advisors and skilled technicians, providing targeted training and support to boost efficiency and elevate customer satisfaction
- Implemented marketing initiatives, both online and offline, to promote the company and attract new clientele while maintaining a 65% retention rate
- Developed and maintained strong relationships with suppliers and dealerships ensuring the availability of high-quality parts and exclusive discounts for customers.
Key Account Manager,
Al Mujahid Group
Qatar
09.2017 - 12.2018
- Built and fostered professional relationships with key accounts, resulting in a 14% increase in revenue year-over-year
- Became a trusted client partner that provides top-shelf service and solutions from the proposal stage and throughout the lifecycle of the project
- Performed outreach duties and lead generation to potential business partners and clients
Co-Founder & Managing Partner,
Revive Consultancy
Qatar
01.2017 - 08.2017
- Managed and oversaw the entire commercial aspect of the business, encompassing sales, client relations, and financial operations, ensuring cohesive and efficient business practices
Service Sales Engineer,
Al Mujahid Group
Qatar
07.2015 - 11.2016
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Sales Engineer,
Al Kholafi Trading Co.
Qatar
02.2015 - 06.2015
- Provided expert technical advice and consultations to clients on the selection of gensets, focusing on their specific power requirements and operational efficiency
- Played a pivotal role in introducing new products to customers, effectively enhancing market reach and customer engagement
Skills
- Team Leadership
- Automotive Expertise
- Sales Management
- Operational Efficiency
- Customer Focus
- Strategic Planning
- Change Adaptability
- Innovative Thinking
Certification
Valid Driver's License (permitted to drive in Qatar)
Languages
English
Arabic
Urdu
Additional Information
Bachelor's Degree Electrical and Electronics Engineering
University of Engineering and Technology
2008-2012, Lahore
Timeline
Founder & CEO,
www.qatardrive.com (Al Zarra Garage)
12.2018 - 09.2023
Key Account Manager,
Al Mujahid Group
09.2017 - 12.2018
Co-Founder & Managing Partner,
Revive Consultancy
01.2017 - 08.2017
Service Sales Engineer,
Al Mujahid Group
07.2015 - 11.2016
Sales Engineer,
Al Kholafi Trading Co.
02.2015 - 06.2015