Ali Shakibafar

• Bring a robust blend of customer service excellence and team leadership to a dynamic retail environment.
• Recognized for high performance.
• Represent our store at special company events.
• Engaging with a diverse clientele, including: Nike employees, celebrities/athletes, guests, and vendors, ensure top-notch experience
• Excel in high-pressure situations, maintaining efficiency and clarity in communication.
• Proactive and personalized approach to service, establishing trust and ensuring that each customer interaction is positive and memorable.
• Devised a solution to enhance the efficiency of our register operations, significantly improving the customer checkout process and reducing bottlenecks.

Highlights:

• MVP award (2X)

• Dedicated and results-driven professional with a proven track record in retail management. Thrived in a fast-paced environment as a Full-time Sales Associate, with promotion to Acting Assistant Manager at UPS Store #3506.
• Demonstrated excellence in ensuring smooth store operations, delivering top-notch customer service, and providing vital support in various corporate matters. Adept at training and leading teams to achieve objectives effectively and efficiently.

Highlights:

• Operational Excellence: Implemented innovative strategies resulting in increased operational efficiency and cost savings.
• Customer Satisfaction: Received consistent positive feedback from customers for delivering exceptional service and resolving issues effectively.