Ali Steven Motahari
Dallas
Summary
Reliable Route Service Representative with 5+ years managing customer accounts, inventory control, and route logistics. Strong communicator with vehicle operation experience, collections support, and field-service installation skills. Safety-focused and detail-oriented.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Route Service Representative
UniFirst
Mesquite, TX
05.2021 - Current
- Serve 100+ customers per route, delivering professional service and resolving customer issues to maintain retention.
- Ensured accurate invoicing and conducted inventory audits, improving billing accuracy.
- Maintained route vehicle logs, conducted safety inspections, and upheld vehicle standards for operational reliability.
- Supported accounts receivable by attending collections meetings and assisting with past-due accounts to facilitate timely payments.
Rollback Driver
Oklahoma Reprocessors (OKR)
12.2018 - 05.2021
- Transported vehicles between impound lots and auctions, processing vehicle intake with photographs and law-enforcement reporting to ensure compliance.
- Executed payment reconciliations and maintained chain-of-custody documentation, enhancing accountability.
- Facilitated timely, compliant transfers while ensuring accurate recordkeeping to support operational integrity.
Service Advisor
Mag Power Sports
07.2018 - 12.2018
- Managed parts ordering and customer service at service desk, ensuring timely support for customer needs.
- Conducted inventory counts and restocking, ensuring accurate stock levels and completed daily cash reconciliations.
- Supported operations during company bankruptcy, maintaining service continuity and addressing customer concerns.
Assistant Sales Director
Dish
Dallas, TX
03.2016 - 06.2018
- Led customer acquisition initiatives at conventions, fairs, and sporting events; coordinated on-site installations and scheduling to enhance engagement.
- Trained and scheduled field reps, improving lead conversion rates and installation throughput.
- Developed strategic sales initiatives to enhance customer engagement and retention.
- Analyzed market trends to identify growth opportunities and optimize product offerings.
- Collaborated with cross-functional teams to align sales strategies with corporate objectives.
Field Service Specialist I
Dish Network
07.2014 - 03.2016
- Executed in-home system installations, including cable routing, equipment mounting, and troubleshooting, ensuring optimal functionality for customers.
- Achieved Smart Home certification, delivering high-quality installations that consistently met customer satisfaction standards.
- Conducted on-site installations and troubleshooting of satellite systems for optimal customer satisfaction.
- Provided technical support, resolving complex issues efficiently and enhancing service reliability.
- Developed training materials for new technicians, improving onboarding processes and knowledge transfer.
Order Selector
US Foods
Dallas, TX
11.2011 - 07.2014
- Operated electric pallet jack and stand up forklift to accurately fulfill refrigerated, large-customer orders.
- Followed strict safety and inventory protocols to maintain accuracy and compliance in high-volume environment.
- Operated electric pallet jack to efficiently select and transport orders within warehouse environment.
- Collaborated with team members to ensure timely loading and unloading of products for distribution.
Education
High School Graduated -
Seagoville High School
Dallas, Texas05-2005
Skills
- Route management
- Vehicle operation
- Installations & troubleshooting
- Route optimization
- Logistics coordination
- Parts ordering
- Collections support
- Cash handling
- Payment processing
- Teamwork
- Leadership skills
- Organizational skills
- Customer service
- Safe driving practices
Certification
Smart Home Certification (Dish) — [2015]
Timeline
Route Service Representative
UniFirst
05.2021 - Current
Rollback Driver
Oklahoma Reprocessors (OKR)
12.2018 - 05.2021
Service Advisor
Mag Power Sports
07.2018 - 12.2018
Assistant Sales Director
Dish
03.2016 - 06.2018
Field Service Specialist I
Dish Network
07.2014 - 03.2016
Order Selector
US Foods
11.2011 - 07.2014
High School Graduated -
Seagoville High School