ALI THIBODEAUX
Fort Worth
Summary
Dynamic professional that excelled in the USN as a Petty Officer qualified in ships' navigation, with a security clearance and effective problem-solving skills. Expanded skills with a proven track record in guest services at The Stella Hotel, and current, Hotel Drover, adept in sales and outreach with a flair for creating positive customer relationships.
Customer-oriented with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Known for problem-solving abilities and creating positive experiences that increase customer loyalty.
Overview
8
8
years of professional experience
Work History
Bartender
The Hotel Drover
Fort Worth
12.2024 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Resolved customer complaints in a professional manner.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
Food and Beverage Server/Barmaid
THE STELLA HOTEL
College Station
03.2024 - 12.2024
- Mentored junior staff members on best practices for delivering quality guest services.
- Developed strong communication and customer service skills while working as a Food and Beverage Server/Barmaid in a fast-paced environment.
- Proactively addressed any customer issues or complaints in a polite manner while remaining professional at all times.
- Regularly checked stock levels of all products needed for meal services to ensure adequate supply was available.
- Monitored guest satisfaction levels throughout meal services by observing interactions between servers and customers.
Bridal Sales Consultant
COREENAS BRIDAL
College Station
08.2023 - 12.2024
- Created positive relationships with customers through friendly interactions during each transaction.
- Developed in-depth knowledge of product range and sales techniques to maximize revenue.
- Created detailed contracts outlining payment plans and return policies for brides-to-be.
- Successfully met individual sales goals established by management on a consistent basis.
- Demonstrated ability to work independently or within a team environment with minimal supervision.
- Provided personalized shopping experiences to align with each client's lifestyle and preferences.
Quartermaster 3rd Class
USN
San Diego
11.2016 - 11.2021
- Stood watch to assist in carrying out ships' daily routine and enforce security and safety of the ship.
- Trained new recruits on procedures related to their specific job functions.
- Coordinated maintenance schedules to meet government guidelines.
- Maintained a high level of confidentiality when dealing with secret level information pertaining to ships' movement.
- Maintained detailed records in chronological order of notable events occurring in and around the ship.
- Facilitated communications between service members at all levels of the chain of command.
Education
Bachelor of Science (B.S.) - Ecology
Blinn College
Bryan, TXSkills
- Sales and Outreach
- Effective problem solving
- Professional Appearance
- Guest Services
- First Aid Training
- Security clearance
- Effective communication
- Friendly and outgoing
References
- Keith Schneider, USN QMC LPO, (336) 587-7054, keith.schneider@mcm10.navy.mil
- Patrick Taylor, Director Of Operations at The Stella Hotel, (979) 421-4000, ptaylor@thestellahotel.com
- Coreena Ferrata, Luxury Business Owner at Coreenas Bridal Boutique, (214) 532-4457, info@coreenasbridal.com
Personal references
- Marshall Bridges of the Marshal Law firm, 682-900-6040, Marshall@marshallawfirm.com
- Evelyn Slater, 972 658-4539, eslater@grennanchiropractic.com
Timeline
Bartender
The Hotel Drover
12.2024 - Current
Food and Beverage Server/Barmaid
THE STELLA HOTEL
03.2024 - 12.2024
Bridal Sales Consultant
COREENAS BRIDAL
08.2023 - 12.2024
Quartermaster 3rd Class
USN
11.2016 - 11.2021
Bachelor of Science (B.S.) - Ecology
Blinn College