Accomplished and energetic individual with a solid history of achievement in customer service, team building and self sufficiency. Motivated self stater with strong organizational and prioritization abilities with low tolerance of errors. Areas of expertise lie with working in high volume and high paced environments.
• Process both incoming & outgoing referral orders and contact review organizations and insurance companies to ensure prior approval requirements are met i.e credentials
• Coordinate with the staff to track the status of all provider reports on patients referred to hospitals, outside clinics, and Specialty Providers and follow up for reports/records not received on referred patients
• Adhere to insurance requirements and closely communicate with clinicians for all clinical care needs to process a referral by establishing and maintaining relationships with identified service providers