Ali VINEY
Summary
Diligent Employee with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
7
7
years of professional experience
Work History
Closing/Escrow Coordinator
Lennar Homes
07.2022 - Current
- Review closing files for accuracy and completeness using community checklists.
- Input escrow data in company accounting system.
- Review and process contract cancellations.
- Review and clear any changes in terms and conditions before close.
- Prepare builder documents for government loans.
- Assist in division communications with lenders or title companies.
- Assist in the preparation and maintenance of escrow tracker.
- File all paperwork in a timely manner to ensure ease of accessibility to other associates.
- Problem solve all escrow tracking and closing issues between all parties.
- Attend Escrow Closing meetings with Sales associates, Controller, and various office and field managers.
- Work seamlessly with all associates in the escrow department.
Remote Senior Closer
Flagstar Bank
11.2020 - 03.2022
- Drawing final loan docs for both dry and wet states
- Sending final loan docs to settlement agents
- Ordering MERS
- Finalizing trust accounts, appraisal, credit and any other needed invoices
- Order appraisals and payoff demands
- Review borrower information for accuracy
- Monitor and maintain a pipeline to anticipate estimated closing dates
- Assist with post-closing and post-funding tasks
- Confirm wire information is accurate
- Experienced with CalHFA, FHA, Conventional, Investment etc.
Closing Coordinator/Doc specialist
Hawkins Home Loans
08.2018 - 11.2020
- Ordering and updating insurance policies
- Finalizing trust account and invoices
- Issuing closing disclosures
- Coordinate signings and reviews
- Drawing all loan docs
- Funding 25-50 loans per month
- Requesting verifications for employment
- Managing calendars
- Appraisal orders
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2019
Skills
- Deadline management
- Document review
- File management
- Loan processing
- Closing process
- Closing document preparation
- Title clearance
- Loan document packages
- Consumer disclosures
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Closing/Escrow Coordinator
Lennar Homes
07.2022 - Current
Remote Senior Closer
Flagstar Bank
11.2020 - 03.2022
Closing Coordinator/Doc specialist
Hawkins Home Loans
08.2018 - 11.2020
High School Diploma -
Penn Foster Career School
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