Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ali Ward

Richmond,KY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Certified Phlebotomy Technician position. Eager to learn hands on job experience and to continue my education through online and in person course work.


Overview

3
3
years of professional experience
1
1
Certification

Work History

DTR Nutrition

Barista, Cashier, Delivery Driver
02.2024 - 01.2025
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships..
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Server/Hostess

EL Colonial Mexican Restaurant
04.2022 - 05.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Took orders, served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Answered customer questions in person and via phone about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Front Desk Receptionist, Job Shadowing

All About Animals Veterinary Clinic
08.2023 - 02.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Education

Bachelor of Science - Forensic Science

Eastern Kentucky University
Richmond KY
05-2028

High School Diploma -

Russell High School
Russell, KY
05-2024

Skills

  • Communication and Customer Service
  • Friendly, positive attitude
  • Computer Proficiency
  • Attention to detail
  • Problem-solving
  • Organization and time management

Certification

  • NHA Certified Phlebotomy Technician - Eff. Date 4/17/24 Exp. Date 4/17/26 Cert# Y9J9Z5T7

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

DTR Nutrition

Barista, Cashier, Delivery Driver
02.2024 - 01.2025

Front Desk Receptionist, Job Shadowing

All About Animals Veterinary Clinic
08.2023 - 02.2024

Server/Hostess

EL Colonial Mexican Restaurant
04.2022 - 05.2024

Bachelor of Science - Forensic Science

Eastern Kentucky University

High School Diploma -

Russell High School

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