Alia Kramer

• Handled the drawer opening and closing shifts
• Unload/ stock twice weekly deliveries
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

• Efficiently ringing up customers
• Signing up new members (a community owned cooperative/ members become co owners of the store and receive benefits for their membership)
• Filling out paperwork and imputing it into the computer system
• Restocking grocery items
• Answering phone calls and directing them to the appropriate person(s)
• Receiving shipments.

• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Morning food prep

• Refilled and rotated items on shelves to maintain well-stocked inventory
• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation
• Developed knowledge about products and sales items to answer shoppers' questions
• Offered product samples, answered questions and helped customers find items.
• Increased customer satisfaction with prompt assistance, answering questions, and locating items as needed.
• Facilitated efficient unloading of shipments, verifying accuracy before stocking shelves accordingly.

• Politely and efficiently ring up customers
• Opening and closing shift drawer count in/out
• Tasks throughout the day: facing, restocking front end materials, collecting carts/baskets
• Check in with customers regularly to make sure they are finding what the need with ease.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Cash handling
• Helped plan daily breaks for staff
• Rung up customers from all over the world!
• Checked in products when arrived at the store
• Restocked clothing and grocery merchandise.
• Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.
• Provided support during peak periods, stepping in as needed to assist with various tasks such as cashiering or stocking shelves.

• Helped start up a weekly stand for customers to come purchase local organic produce
• Harvested fruits and vegetables for local restaurants on the island.

• Disgusted with patients about general wellness, posture, nutrition, sleeping habits and stress management
• Maintained detailed and accurate case histories/notes of patients (soap notes)
• Adjusted and modified courses of treatment when needed
• Improved overall wellness for clients by performing various massage techniques, including deep tissue, myofascial release, and hot stone massages.
• Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
• Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
• Performed thorough consultations before each session to determine clients'' goals for treatment while also identifying potential contraindications or precautions needed during the massage process itself.

This job it was a hybrid position. Everyday was a little different but daily tasks consisted of:

• Prep work in the kitchen
• I would open and close the restaurant each shift
• Balanced the cash drawer
• In the kitchen, I would help make some of the sandwiches and more basic food items on the menu
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Promptly bring out any to go orders for customers