Aliah Gould
Stroudsburg,PA
Summary
Motivated and dependable college student majoring in Dental Hygiene with strong experience in customer service, office assistance, and caregiving. Organized, adaptable, and skilled in managing responsibilities independently and as part of a team. Seeking opportunities to grow professionally while delivering excellent service.
Overview
3
3
years of professional experience
Work History
Front Desk Position
Work study assistant
- Signed students into the gym and maintained attendance records.
- Wiped down gym equipment regularly to ensure a clean and safe environment.
- Directed students on where to store their bags and belongings.
- Assisted staff with daily tasks and provided support when needed.
Dental Assistant / Office Support
Gary E. Burkhart, D.M.D.
10.2025 - 01.2026
- Followed instructions accurately and completed assigned tasks efficiently
- Answered phones, assisted with scheduling, and handled patient inquiries professionally
- Greeted patients and provided a welcoming, organized environment
- Supported daily operations by preparing work areas, opening packages, and maintaining cleanliness
- Assisted with procedures by passing tools and materials as needed
- Maintained safety and cleanliness standards while managing waste disposal
- Worked collaboratively with the dentist and team to ensure smooth workflow
Patient Greeter
Business associate Training
05.2025 - 08.2025
- Checked in patients and answered phones.
- Scheduled appointments and verified insurance.
- Directed patients and supported staff with front desk tasks.
- Trained in administrative processes and office systems.
Housekeeping
Senior Home Care Taker
12.2023 - 05.2024
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Office Assistant
Physical Therapy Wellness Center
01.2023 - 09.2023
- Contributed to a positive work environment by fostering open communication among colleagues.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
Associate of Applied Science (A.A.S.) - Dental Hygienist
Northampton Community College
Tannersville05.2027
High School Diploma -
Pocono Mountain East High school
231 Pocono Mountain School Rd Swiftwater, PA 18370 United States05.2024
Skills
- Patient Care & Communication
- Appointment Scheduling & Phone Etiquette
- Insurance Card Handling & Patient Intake
- Infection Control & Safety Awareness
- Front Desk Operations & Customer Service
- Recordkeeping & Data Entry Accuracy
- Multitasking in Busy Environments
- Microsoft Office (Word, Excel, Outlook)
Timeline
Dental Assistant / Office Support
Gary E. Burkhart, D.M.D.
10.2025 - 01.2026
Patient Greeter
Business associate Training
05.2025 - 08.2025
Housekeeping
Senior Home Care Taker
12.2023 - 05.2024
Office Assistant
Physical Therapy Wellness Center
01.2023 - 09.2023
Front Desk Position
Work study assistant
Associate of Applied Science (A.A.S.) - Dental Hygienist
Northampton Community College
High School Diploma -
Pocono Mountain East High school