Aliaksandra Vinnik
Tarzana,CA
Summary
Dynamic and reliable professional with extensive experience at Whole Food Market, excelling in customer assistance and payment processing. Proven ability to resolve conflicts and enhance customer satisfaction in a fast-paced environment. BLS certified and fluent in Russian, I thrive in team collaboration while maintaining accuracy and compliance. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Cashier
Whole Food Market
Sherman Oaks, California
03.2022 - Current
- Organize promotional displays, or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally, in accordance with company policy.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Delivered high-quality service to a diverse customer base in a fast-paced environment, ensuring a welcoming and professional experience at all times.
- Handled a high volume of customer interactions, both in person and via phone, including resolving product inquiries, complaints, and special requests.
- Verified customer identification for controlled purchases, adhering to legal and company compliance standards.
- Maintained accurate transaction records, processed payments, and managed confidential customer data securely.
- Responded calmly and efficiently to conflicts or concerns, ensuring swift resolution, and maintaining satisfaction.
- Supported front-end operations by organizing queues, directing customers, and ensuring cleanliness and order.
- Communicated clearly with team members and managers to ensure smooth store operations and customer support.
- Adapted quickly to changing policies and procedures, contributing to team flexibility and performance.
Education
Computer Engineering
Los Angeles Pierce College
Woodland Hills, CAHigh School Diploma -
Taft Charter High School
Woodland Hills, CASkills
- ID verification
- Customer assistance
- Payment processing
- POS systems
- Time management skills
- Conflict Resolution
- BLS Certified
- Excellent multi-tasker
- Fluent in Russian
- Project management
- Reliability and punctuality
- Team collaboration
Timeline
Cashier
Whole Food Market
03.2022 - Current
Computer Engineering
Los Angeles Pierce College
High School Diploma -
Taft Charter High School
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