ALI AMRI
North Kingstown,RI
Summary
Proven leader with a documented success during 6 years of progressive experience and responsibility. Experience of working in the food service industry. Track record of maintaining and upholding customer service and food preparation standards.
Overview
19
19
years of professional experience
Work History
Director of Operations
Providence Bagel
Providence, RI
01.2025 - Current
- Led operational strategy to enhance efficiency and productivity across departments.
- Streamlined business processes, resulting in improved workflow and reduced bottlenecks for a team of 87 employees.
- Implemented key performance indicators to monitor operational effectiveness and drive results.
- Developed training programs for staff to foster professional growth and enhance team performance.
- Oversaw project management initiatives, ensuring timely delivery of critical business milestones.
- Conducted thorough market research to identify emerging trends and opportunities for growth within the industry.
- Oversaw financial planning and budgeting processes, ensuring optimal allocation of resources while minimizing expenses.
- Developed innovative solutions for complex business challenges, leading to enhanced operational effectiveness.
Multi Unit Subway Franchisee
Subway Restaurant
Queens, NY
01.2007 - 01.2025
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Oversaw daily operations, ensuring compliance with franchise standards and procedures.
- Trained and mentored new team members on operational best practices and customer service protocols.
- Fostered relationships with suppliers, negotiating favorable terms to improve cost efficiency.
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Monitored industry trends to identify potential opportunities for growth or improvement within the franchise operation.
- Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
- Spearheaded efforts towards sustainability through energy-efficient initiatives, waste reduction strategies, and environmentally conscious product sourcing.
Education
BS - Accounting
Southern New Hampshire University
Manchester, NH08.2025
MBA - Business Management
University of Rhode Island
Kingston, RI01.2026
Skills
- Operational efficiency
- Operations oversight
- Strategic planning and execution
- Process improvement
- Quality assurance
- Cost control
- Schedule oversight
- Retail build outs
- Operations management
LANGUAGES
Spanish
Persian
Urdu
Hindi
English
Timeline
Director of Operations
Providence Bagel
01.2025 - Current
Multi Unit Subway Franchisee
Subway Restaurant
01.2007 - 01.2025
BS - Accounting
Southern New Hampshire University
MBA - Business Management
University of Rhode Island
Subway Highest Sales Award
Received multiple times for different subway restaurants in Connecticut and Queens New York.