Ali'ana Todd
Lynwood,WA
Summary
Responsible and ambitious college student with punctual time management. Seeking to apply outstanding customer service abilities. I'm friendly and deliver high-quality and consistent customer service while multitasking, very strong in communication and outstanding peoples skills.
Overview
1
1
year of professional experience
Work History
Customer Service
Local Beauty Bar
02.2023 - 12.2023
- Helped track inventory and stock shelves
- Provided outstanding customer service.
- Developed deep understanding of customer service principles and customer service best practices.
- Cleaned and sanitized studio
- Provided exceptional customer service to every client checking in or calling to book appointments
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Responded to customer calls and emails to answer questions about products and services
Volunteer
Garfield Highschool
08.2022 - 12.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School Diploma -
Garfield Highschool
Seattle, WA06.2023
Skills
- Customer service
- Communication
- Social skills
- Teamwork
- Organization
- Cashier
- Cleaning
- Appointment setting
- Stocking
Timeline
Customer Service
Local Beauty Bar
02.2023 - 12.2023
Volunteer
Garfield Highschool
08.2022 - 12.2022
High School Diploma -
Garfield Highschool