Aliana Graham
San Antonio,TX
Summary
Motivated and dependable early high school graduate with experience in fast-paced food service environments. Recognized for a strong work ethic, adaptability, and a genuine passion for customer service. Eager to contribute to the team and grow professionally in a dynamic workplace.
Overview
4
4
years of professional experience
Work History
Guest Services
Target
07.2025 - 10.2025
- Delivered excellent customer service by assisting 100+ guests per shift, answering questions, and ensuring the most positive shopping experience
- Managed more difficult guest interactions with patience, and professionalism
- Trained new team members on store procedures, customer service standards, and safety guidelines
- Assisted with inventory management, including stocking, backroom organization, and loss prevention awareness
Waitress
Maggiano’s Little Italy
08.2024 - 03.2025
- Gained more experience handling cash, and working with the POS systems
- Memorized orders, dietary needs, and food and beverage pairings proficiently
- Maintained a clean, welcoming environment up to standard and beyond for each and every customer
- Provided satisfactory service, and solutions even for our more selective guests
- Assisted during lunch/dinner weekend rushes
Bar Server
Willie’s Grill & Icehouse
11.2023 - 07.2024
- Gained hands-on experience in bartending, taking orders, and serving in a high-volume restaurant
- Successfully managed responsibilities during peak hours while collaborating with a diverse team
- Built strong relationships with regular customers, enhancing the dining experience and boosting return visits
- Adapted quickly to fast-paced, high-pressure situations with professionalism and composure
Team Member
Dunkin’ Donuts
02.2022 - 06.2022
- Developed a strong understanding of company protocols and customer service standards
- Thrived in a team-based environment while maintaining personal accountability and time management
- Created a welcoming environment for customers, often starting their day with a positive interaction
Education
High School Diploma -
Alison L. Steele High School
01.2022
Skills
- Attention to Detail
- Problem Solving
- Adaptability
- Customer Service
- Strong Multitasking
- Team Collaboration
- Retail Employee Training
- Workplace Safety
Timeline
Guest Services
Target
07.2025 - 10.2025
Waitress
Maggiano’s Little Italy
08.2024 - 03.2025
Bar Server
Willie’s Grill & Icehouse
11.2023 - 07.2024
Team Member
Dunkin’ Donuts
02.2022 - 06.2022
High School Diploma -
Alison L. Steele High School