Open To Work
Aliayha Wright
Atlanta,GA
Work Preference
Summary
Dependable and customer-focused professional with experience in customer service, administrative support, property management, and vehicle rental operations. Strong background in fast-paced environments requiring communication, organization, multitasking, and problem-solving. Known for maintaining professionalism, supporting team operations, and creating positive customer experiences. Seeking a stable opportunity to continue growing professionally and provide strong support to a team environment.
Overview
8
8
years of professional experience
Work History
Manager Trainee
HERTZ RENTAL CAR
07.2025 - Current
- Support daily branch operations including customer service, rentals, returns, and fleet coordination
- Assist customers with reservations, billing questions, account issues, and rental agreements
- Resolve customer concerns and provide solutions in a professional and efficient manner
- Process rental paperwork and verify customer documentation for accuracy and compliance
- Maintain accurate records within company systems and support administrative tasks
- Handle high-volume phone calls and walk-in customers in a fast-paced environment
- Assist leadership with operational tasks and management training responsibilities
- Support vehicle availability and coordination to meet customer demand
Property Manager (Part-Time / As Needed)
MASTERING AIRBNB LLC
02.2021 - Current
- Manage guest communication before, during, and after stays
- Coordinate booking schedules, property readiness, and turnover operations
- Ensure clean, prepared units and quality guest experiences
- Handle guest concerns and resolve issues promptly
- Maintain reservation calendar and prevent booking conflicts
- Achieved positive guest outcomes including repeat bookings and low dispute rates
Administrative Assistant
NATURAL FARM
05.2024 - 06.2025
- Managed daily office operations and administrative support functions
- Reviewed invoices and assisted with shipping labels, returns, and documentation
- Organized records and maintained confidential information
- Assisted with payroll review and approval processes
- Coordinated internal meetings, scheduling, and communication between staff and clients
- Served as a central point of contact for office communication and workflow support
- Supported overall office efficiency and organization
Dental Assistant
MID ATLANTA OMS, LLC
07.2019 - 01.2021
- Answered phones, scheduled appointments, and managed patient communication
- Performed data entry and maintained electronic records
- Assisted with instrument sterilization and clinical preparation
- Completed sanitation procedures before and after patient visits
- Supported daily office operations and patient flow
- Used Microsoft Word, Excel, and PowerPoint for reports and documentation
Assistant Teacher
PREMIERE SCHOLAR EARLY LEARNING CENTER
08.2018 - 07.2019
- Supported lead teachers in delivering engaging classroom instruction and facilitating daily activities
- Supervised children to foster social, emotional, and academic growth through targeted support
- Maintained a safe and structured learning environment
- Followed classroom discipline procedures consistently
- Prepared lessons and organized classroom materials to enhance learning experiences
- Supported student engagement and learning activities
Education
Dental Assistant Certification Program -
United Education Institute
Morrow, GA06-2019
Some College (No Degree) - Sports Management
University of West Georgia
Carrollton, GA10-2017
High School Diploma -
Benjamin E. Mays High School
Atlanta, GA05-2016
Skills
- Customer Service
- Administrative Support
- Office Coordination
- Scheduling
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Dispute management
- Problem Solving
- Time Management
- Multitasking
- Communication
Timeline
Manager Trainee
HERTZ RENTAL CAR
07.2025 - Current
Administrative Assistant
NATURAL FARM
05.2024 - 06.2025
Property Manager (Part-Time / As Needed)
MASTERING AIRBNB LLC
02.2021 - Current
Dental Assistant
MID ATLANTA OMS, LLC
07.2019 - 01.2021
Assistant Teacher
PREMIERE SCHOLAR EARLY LEARNING CENTER
08.2018 - 07.2019
Dental Assistant Certification Program -
United Education Institute
Some College (No Degree) - Sports Management
University of West Georgia
High School Diploma -
Benjamin E. Mays High School