Alic Schumacher
Kansas City,KS
Summary
Detail-oriented team player with strong organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Cullum & Brown
Lee's Summit, MO
07.2024 - 01.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Air Compressor Technician
Air Capital Equipment
Wichita, KS
07.2022 - 07.2024
- Promoted energy conservation efforts by optimizing air compression systems for maximum efficiency while minimizing environmental impact.
- Improved equipment efficiency by conducting regular compressor maintenance and troubleshooting tasks.
- Optimized compressor performance by fine-tuning settings and calibrating instruments accordingly.
- Effectively communicated with clients regarding project progress updates or potential delays to ensure transparency throughout the process.
- Sustained production output, promptly responding to emergency breakdowns and restoring equipment functionality.
- Leveraged strong analytical skills to interpret complex technical information from schematics, blueprints, and manufacturer guidelines for accurate compressor system installations.
- Reduced downtime, skillfully diagnosing and resolving complex compressor issues.
Soldier
Army
08.2020 - 08.2023
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Contributed to humanitarian efforts when required providing aid distribution assistance or medical support during natural disasters or other crisis situations.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Maintained required level of proficiency in use of firearms.
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
Education
High School Diploma -
Maize Sr High School
Maize, KS 08.2015 - 05.2019
Skills
Electrical understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Cullum & Brown
07.2024 - 01.2025
Air Compressor Technician
Air Capital Equipment
07.2022 - 07.2024
Soldier
Army
08.2020 - 08.2023
High School Diploma -
Maize Sr High School
08.2015 - 05.2019