Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Alic Schumacher

Kansas City,KS

Summary

Detail-oriented team player with strong organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Cullum & Brown
Lee's Summit, MO
07.2024 - 01.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Air Compressor Technician

Air Capital Equipment
Wichita, KS
07.2022 - 07.2024
  • Promoted energy conservation efforts by optimizing air compression systems for maximum efficiency while minimizing environmental impact.
  • Improved equipment efficiency by conducting regular compressor maintenance and troubleshooting tasks.
  • Optimized compressor performance by fine-tuning settings and calibrating instruments accordingly.
  • Effectively communicated with clients regarding project progress updates or potential delays to ensure transparency throughout the process.
  • Sustained production output, promptly responding to emergency breakdowns and restoring equipment functionality.
  • Leveraged strong analytical skills to interpret complex technical information from schematics, blueprints, and manufacturer guidelines for accurate compressor system installations.
  • Reduced downtime, skillfully diagnosing and resolving complex compressor issues.

Soldier

Army
08.2020 - 08.2023
  • Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Contributed to humanitarian efforts when required providing aid distribution assistance or medical support during natural disasters or other crisis situations.
  • Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
  • Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Maintained required level of proficiency in use of firearms.
  • Improved team cohesion by conducting regular training exercises and fostering a supportive environment.

Education

High School Diploma -

Maize Sr High School
Maize, KS
08.2015 - 05.2019

Skills

Electrical understanding

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Work Availability

monday
tuesday
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friday
saturday
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morning
afternoon
evening
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Timeline

Customer Service Representative

Cullum & Brown
07.2024 - 01.2025

Air Compressor Technician

Air Capital Equipment
07.2022 - 07.2024

Soldier

Army
08.2020 - 08.2023

High School Diploma -

Maize Sr High School
08.2015 - 05.2019

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Alic Schumacher