Alice Carleton
Portland,ME
Summary
Accomplished people and culture leader, innovative talent strategist, and ICF-accredited organizational coach. 10+ years of executive leadership and consulting experience across multiple industries, including SaaS B2B Tech, Luxe Retail CPG, and Hospitality. Proven results inbuilding high-performing teams and cultures, Master’s in Leadership & Business Ethics. *PCC ICF Credentials, Spring 2025. SHRM-SCP since 2018.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Leadership Consultant | Executive Coach
TRUE INTENT
02.2015 - Current
- Deliver bespoke talent strategies, high-impact emerging-to-executive leadership coaching, and insight-driven culture initiatives for teams and organizations navigating pivotal stages of development.
- 2500+ evidence-based coaching and mentoring sessions informed by the neuroscience of emotional intelligence, motivation, and change; emphasizing next-level leadership acumen,
Vice President, People & Culture
CEROS INC.
05.2022 - 05.2024
- Scaled and adapted people and culture strategies for global SaaS B2B MarTech company during rapid growth, remote-first transition, business transformation, and organizational restructuring, and RIF.
- Reduced $1M culture budget by 40% without compromising quality.
- Achieved 90>% eNPS scores and 75%> adoption for global Remote+ engagement and “Moments & Milestones” employee appreciation.
- Transformed DE&I through a broad change initiative; revamping acquisition, interview structure, L&D, ERGs, and nat'l partnerships.
Head of People Potential
CEROS INC.
01.2021 - 04.2022
- Launched “Evolve” ethos within first 6 months in role; elevating how employees “connect, learn, grow, and thrive at work and beyond"
- Delivered high-impact coaching sessions for 100+ emerging-to-senior leaders, resulting in 60%> promotions within 3-5 year time-frame.
- Developed and facilitated 40+ original branded workshops, including Ready.Set.Lead! for new manager cohorts, and Next-level EQ! for department heads and above.
Executive Coach (Contract)
CEROS
10.2019 - 12.2020
- Conducted coaching & mentoring for high-value emerging leaders within the organization; scaled from 6 to 26 participants within 12-month period.
- Recruited by Ceros to launch People Potential division in January 2021.
Education
Master's Degree - Leadership & Business Ethics
New College of California
Bachelor's Degree - Humanities, Leadership
New College of California
Skills
- Leadership Strategy
- Executive Coaching
- Emotional Intelligence
- EQ 360 Assessments
- Performance Coaching
- Performance Management
- Talent Succession Planning
- Budget P&L Data Analytics
- Pitch Present Persuasion
- Internal Communications
- Mediation Facilitation
Certification
SHRM-SCP, SHRM, Since 2018
Conflict Resolution Professional Certificate, Cornell, (Spring 2025)
Organizational & Executive Coaching, ICF-accredited Certification, NYU SPS, 2015
Leadership & Organizational Development Certificate, New York University SPS, 2015
Business Leadership & Change Management Certificate, Antioch University, Seattle, 2008
Timeline
Vice President, People & Culture
CEROS INC.
05.2022 - 05.2024
Head of People Potential
CEROS INC.
01.2021 - 04.2022
Executive Coach (Contract)
CEROS
10.2019 - 12.2020
Leadership Consultant | Executive Coach
TRUE INTENT
02.2015 - Current
Master's Degree - Leadership & Business Ethics
New College of California
Bachelor's Degree - Humanities, Leadership
New College of California
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