Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alice Dunor

Phoenix,AZ

Summary

Experienced team-oriented Scrum Master with 5+ years of experience and knowledge in Scrum Framework and Agile Methodology. Servant Leader with a record of exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. I'm mission-focused with extensive experience coaching and mentoring highly skilled teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Scrum Master/ Project Manager

North Highland Consulting
06.2021 - Current
  • Coached team members in Agile principles and Scrum ceremonies
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Inspired teams to become self-managing while building trust and transparency
  • Provided support to marketing teams in the development of website and app creation at Merck.
  • Coached teams in Release planning
  • Developed team building events such as Scrum Fridays to motivate teams while reinforcing scrum values and encouraging an agile mindset
  • Applied proactive upfront planning to drive predictable project execution with less unexpected impediments or surprises
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Used metrics such as burndown charts to plan and anticipate changes for upcoming sprint
  • Facilitated Scrum ceremonies, including daily scrum, product backlog refinement, sprint planning, sprint review and sprint retrospectives
  • Shielded scrum team from external interference for optimal productivity and success of Agile practices
  • Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization and cross team communication
  • Created workshops for teams and stakeholders to share metrics, Scrum practices, and ideas for efficiency and improvement
  • Coached Product Owners on their roles in scrum as well as assisted with backlog refinement while fostering quality communication between Product owners and development teams
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Scrum Master

Columbia Sussex Management
04.2018 - 10.2020
  • 2yrs)
  • Communicated effectively to ensure teams had what was needed to complete a successful sprint
  • Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews and sprint retrospectives
  • Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
  • Facilitated sprint reviews, daily scrums and planning
  • Applied proactive upfront planning to drive predictable project execution with less unexpected impediments or surprises
  • Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
  • Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.

Behavioral Therapist

Verdugo Hills Autism
07.2015 - 02.2018
  • Implemented appropriate activities and exercises to form and nature new positive skills
  • Established reinforcement techniques for clients to become self sufficient with redirecting themselves when distractions arise
  • Communicates effectively with patients, families, visitors and hospital staff regarding all facets of treatments and discharge planning
  • Maintained detailed counseling notes for each client
  • Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment
  • Updated records and prepared reports to outline program actions, results and recommended improvements 2

Education

Bachelor of Science -

West Chester University of Pennsylvania

Skills

  • Flexible & Adaptable
  • Customer Service
  • Servant leader
  • Absorbing technical information quickly and efficiently
  • Leadership
  • Backlog refinement
  • Agile Methodologies
  • Strong critical thinking and analysis skills
  • Product Backlog Management
  • Scrum Framework Expertise
  • Cross-functional Collaboration
  • Continuous Improvement
  • Emotional Intelligence
  • Project Planning
  • Technical Understanding of Jira, Confluence,Mural, GitHub

Certification

  • Certified PSM

Timeline

Senior Scrum Master/ Project Manager

North Highland Consulting
06.2021 - Current

Scrum Master

Columbia Sussex Management
04.2018 - 10.2020

Behavioral Therapist

Verdugo Hills Autism
07.2015 - 02.2018

Bachelor of Science -

West Chester University of Pennsylvania
Alice Dunor