Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alice faulk

greensboro,NC

Summary

Dynamic and dedicated professional with a strong background in customer service at McDonald's and Harris Teeter. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Recognized for attention to detail and fast learning, consistently contributing to team success and operational efficiency.

Overview

6
6
years of professional experience

Work History

Team Member

McDonald's
02.2023 - 10.2025
  • Delivered exceptional customer service, ensuring positive dining experiences and addressing concerns promptly.
  • Operated kitchen equipment efficiently, adhering to safety and hygiene standards during food preparation.
  • Collaborated with team members to maintain a clean and organized workspace, enhancing operational efficiency.
  • Assisted in training new employees on procedures and best practices for quality service delivery.
  • Monitored inventory levels, restocking supplies as needed to ensure uninterrupted service operations.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Sales Associate

Harris Teeter
01.2020 - 01.2023
  • Assisted customers in selecting products to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to provide accurate information.
  • Processed transactions efficiently using point-of-sale systems.
  • Organized merchandise displays to attract customer attention and drive sales.
  • Collaborated with team members to meet daily sales goals and improve service quality.
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Monitored inventory levels and communicated restocking needs to management effectively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Winside
Winside, NE
03-2013

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Cleaning
  • Fast Learner

Timeline

Team Member

McDonald's
02.2023 - 10.2025

Sales Associate

Harris Teeter
01.2020 - 01.2023

High School Diploma -

Winside
Alice faulk