Alice faulk
greensboro,NC
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's and Harris Teeter. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Recognized for attention to detail and fast learning, consistently contributing to team success and operational efficiency.
Overview
6
6
years of professional experience
Work History
Team Member
McDonald's
02.2023 - 10.2025
- Delivered exceptional customer service, ensuring positive dining experiences and addressing concerns promptly.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards during food preparation.
- Collaborated with team members to maintain a clean and organized workspace, enhancing operational efficiency.
- Assisted in training new employees on procedures and best practices for quality service delivery.
- Monitored inventory levels, restocking supplies as needed to ensure uninterrupted service operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate
Harris Teeter
01.2020 - 01.2023
- Assisted customers in selecting products to enhance shopping experience.
- Maintained knowledge of current promotions and sales to provide accurate information.
- Processed transactions efficiently using point-of-sale systems.
- Organized merchandise displays to attract customer attention and drive sales.
- Collaborated with team members to meet daily sales goals and improve service quality.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Winside
Winside, NE03-2013
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cleaning
- Fast Learner
Timeline
Team Member
McDonald's
02.2023 - 10.2025
Sales Associate
Harris Teeter
01.2020 - 01.2023
High School Diploma -
Winside