Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alice Kho

Irvine,United States

Summary

Dynamic and results-driven professional with extensive experience in customer service and skincare. Ability to build strong client relationships and deliver customized skincare plans. Recognized for maintaining high sanitation standards and enhancing sales through effective upselling techniques, contributing to overall client satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Boba Barista

Happy Lemon Tea
01.2025 - Current

• Maintained high standards for ingredient quality and freshness.

  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.

Esthetician

MassageLuXe
01.2023 - 06.2024
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products as upselling.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy, hydrafacial
  • Established returning clients by providing professional personalized care and comfort. Consistently delivering outstanding results.
  • Managed inventory levels efficiently.

Beauty Advisor

Planet Beauty
09.2022 - 01.2023
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.

Bakery Clerk/Associate

Hamada-ya
04.2021 - 06.2022


  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Helped train new employees on equipment usage, and customer service.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Developed strong relationships with regular customers.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Provided support during peak times or employee absences, demonstrating adaptability and a strong work ethic.
  • Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.

Education

Licensed Esthetician - Aesthetic

Saddleback Beauty Academy
Laguna Hills, CA
09.2022

High School Diploma -

Irvine High School
Irvine, CA
06.2020

Skills

  • Customer service
  • Sanitation maintenance
  • Customized skincare plans
  • Spa retail sales
  • Superior attention to detail
  • Relationship building and management
  • Professional demeanor
  • Workplace safety practices

Languages

Korean
Full Professional

Timeline

Boba Barista

Happy Lemon Tea
01.2025 - Current

Esthetician

MassageLuXe
01.2023 - 06.2024

Beauty Advisor

Planet Beauty
09.2022 - 01.2023

Bakery Clerk/Associate

Hamada-ya
04.2021 - 06.2022

Licensed Esthetician - Aesthetic

Saddleback Beauty Academy

High School Diploma -

Irvine High School