Alice Kilbreath
Carmichael,CA
Summary
Dynamic Administrative Office Manager with a proven track record at California Wine Transport, excelling in office administration and document management. Enhanced operational efficiency through streamlined processes and effective team delegation. Recognized for exceptional customer service and employee onboarding, fostering a collaborative work environment that promotes retention and productivity.
Experienced with coordinating office operations, ensuring efficiency and compliance with company policies. Utilizes strong organizational skills and effective communication to manage administrative tasks and support team productivity. Knowledge of implementing best practices to enhance workflow and operational efficiency.
Overview
30
30
years of professional experience
Work History
Administrative Office Manager
California Wine Transport
09.1994 - 02.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
No Degree - Business Administration And Management
Sierra College
Rocklin, CAHigh School Diploma -
Baumholder American High School
Baumholdeer, Germany05-1976
Skills
- Scheduling and calendar management
- Office administration
- Training and coaching
- Document management
- Employee training
- Office management
- Records management
- Inventory control
- Employee onboarding
- Attention to detail
- Data entry
Timeline
Administrative Office Manager
California Wine Transport
09.1994 - 02.2025
No Degree - Business Administration And Management
Sierra College
High School Diploma -
Baumholder American High School
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