I have over three years of experience in the workforce and over three months in the healthcare area. I am detail-oriented, trilingual, and possess strong customer service, time management, and conflict resolution skills.
Overview
5
5
years of professional experience
Work History
Patient Care Associate
Brookdale Assisted Living
Cincinnati, Ohio
05.2025 - 08.2025
Direct patient care.
Assistance with Daily Living.
Memory care.
Monitored patient vital signs and reported changes to the healthcare team.
Office Assistant
College of Optometry, Ohio State University
Columbus, Ohio
01.2025 - 04.2025
Management of medical records.
Microsoft Excel.
Medical software.
Outpatient services.
Social Media Manager
Department of Human Sciences, Ohio State University
Columbus, Ohio
08.2024 - 12.2024
Social Media Management
Office Assistant
Office Supply Management
Document and Information Management
Sales Associate
Hot Topic Inc.
Cincinnati, OH
10.2022 - 12.2024
Customer service
Trained new associates on sales techniques and store policies.
Processed sales transactions accurately and efficiently.
Assisted customers with product selection and inquiries.
Server
Brookdale Senior Living
Cincinnati, OH
02.2021 - 10.2022
Food and customer service
Assisted residents with meal selections and dietary preferences effectively.
Developed positive relationships with residents to enhance their dining experience.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Science -
The Ohio State University
Columbus
05-2028
Diploma -
Indian Hill High School
Cincinnati
05.2024
Skills
HIPAA compliance
Conflict mediation
Detail-oriented
Work under pressure
Time management
Leadership
Customer service
Patient care
Effective communication
First aid and safety
Awards
AP Scholar (High School)
Honors College (High School)
District Manager of the Month (Hot Topic)
Languages
Brazilian Portuguese, Fluent
English, Fluent
Spanish, Fluent
Timeline
Patient Care Associate
Brookdale Assisted Living
05.2025 - 08.2025
Office Assistant
College of Optometry, Ohio State University
01.2025 - 04.2025
Social Media Manager
Department of Human Sciences, Ohio State University