Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alice Leal

McKinney

Summary

A resourceful senior professional with a solid background of facilitating and managing implementations while supporting corporate HR business objectives to deliver solid solutions and working in a fast-paced environment across departments and company-wide supporting the core mission/agenda of the organization/management and leadership teams while supporting internal and external customers.

Overview

22
22
years of professional experience

Work History

Sr. IT Systems Analyst, Global HRIS

Novelis
04.2024 - 06.2025
  • Served as Lead System Administrator for Cornerstone OnDemand, handling security access, content management, email updates, report creation, transcript oversight, and troubleshooting.
  • Introduced new features such as MS Teams integration, Lumi (replacing Learn App), and skills assessment tools like Observation Checklists
  • Create process, procedural and training materials to support global administrators.
  • Identify areas to automate manual processes globally within the learning teams.
  • Managed iCIMS recruiting platform, enabling security access, form updates, email modifications and troubleshooting.

Learning Management System Consultant

Extend Info Systems/Tata Consulting
06.2023 - 04.2024
  • Worked with a major manufacturing client to implement new functionality aimed at optimizing their learning management system, with a focus on Skills Personalization.
  • Developed best practices and created detailed process documentation, resulting in improved system efficiency and user experience.
  • This engagement concluded with an offer for a full-time position from the client.

Sr. Functional/Implementation Consultant

Bluewater
05.2015 - 04.2023
  • Provided consulting services to external clients for the implementation, configuration, and ongoing maintenance of the Cornerstone OnDemand environment, supporting clients, general administrator, and employee use.
  • Delivered technical support, including assistance with Single-Sign On, data feeds, historical data loads, and general troubleshooting.
  • Supplied post-implementation guidance to clients on maintaining their portals, which included daily support, managing data loads, generating reports, creating assignments and tasks, and assisting end-users.
  • Conducted systems training and knowledge transfer for client administrators and project staff, involving requirements gathering, agenda setting, and delivery of both in-person and virtual training sessions.
  • Coordinated tasks and activities among clients, partners, third-party vendors, and internal team members.

Technical Communications Supervisor

LegacyTexas
03.2003 - 03.2015
  • Company Overview: (ViewPoint Bank, Community Credit)
  • Oversaw implementation and maintenance of three Learning Management Systems (MaxIT, EdComm, Cornerstone OnDemand), handling research, demos, contract negotiations, and administration.
  • Managed organization-wide compliance training by sourcing providers, reviewing courses, and coordinating with Compliance for annual requirements.
  • Developed and maintained online procedures and forms for branch banking, customer service, and mortgage lending teams.
  • Actively participated in multiple system conversions (lending platforms, deposit platform, recruiting platform) by creating test scripts, procedures, forms, training materials, and delivering training sessions.

Education

Bachelor of Business Administration - Business Administration

University of Texas
Arlington

Skills

  • Software implementation and Maintenance
  • Security Analysis and Configuration
  • Understanding of Waterfall and Agile frameworks
  • Requirements Analysis
  • System testing expertise
  • Technical support expertise
  • Application management
  • Continuous process evaluation
  • Client assistance and troubleshooting
  • User-focused application assistance
  • Standard operating procedures
  • Proficient in training facilitation
  • Requirements gathering
  • Analytical problem-solving
  • Microsoft desktop applications

Accomplishments

  • Cornerstone On-Demand Certifications - Learning, Performance, Succession, Compensation and OU/User Feed/SSO
  • Society of Technical Communications - Prior Associate Member and past Local Chapter President
  • Information Mapping Certified

Timeline

Sr. IT Systems Analyst, Global HRIS

Novelis
04.2024 - 06.2025

Learning Management System Consultant

Extend Info Systems/Tata Consulting
06.2023 - 04.2024

Sr. Functional/Implementation Consultant

Bluewater
05.2015 - 04.2023

Technical Communications Supervisor

LegacyTexas
03.2003 - 03.2015

Bachelor of Business Administration - Business Administration

University of Texas

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