Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Alice Long

Decatur,GA

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

18
18
years of professional experience

Work History

Keyholder

Swifty Car Wash
Decatur, Georgia
01.2024 - 03.2025
  • I greet customers.
  • I help customers with the kiosk machine.
  • I help new customers get memberships.
  • I also help existing customers with their memberships as well.

Salon Assistant

Swella Beauty
Atlanta, Georgia
11.2023 - 04.2024
  • Greeted customers and provided exceptional customer service.
  • I setup hair for the braiders for the next day.
  • I help with confirming payments.
  • I also help confirming appointments and help make them.

Manager

Jimmy John's Gourmet Sandwiches
Atlanta
10.2023 - 03.2024
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

CSR/ASM

Family Dollar
Decatur, Georgia
04.2022 - 03.2023
  • Maintained up-to-date knowledge of company products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Mentored junior team members and managed employee relationships.
  • Managed multiple tasks simultaneously while providing excellent customer service experience.

Cashier

ATL Wings
Decatur, Georgia
02.2022 - 04.2022
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Offered customers carry-out service at completion of transaction.
  • Answered customers' questions and provided information on store procedures or policies.

In-shop Worker/ Delivery Walker/ Mayo Master

Jimmy John's
Atlanta, Ga
11.2014 - 01.2016
I Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.I Recorded customer orders and repeated them back in a clear, understandable manner. I found it easy as i Up-sold additional menu items, beverages and desserts to increase restaurant profits. I Took necessary steps to meet customer needs and effectively resolve food or service issues. I Frequently washed and sanitized hands, food areas and food preparation tools. I Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. I also Prepared items according to written or verbal orders, working on several different orders simultaneously. I Helped open and close the store on specific occasions according to my schedule. I also operated the Meat/ Produce slicer according to the specific instructions according to weight that the company provided as a regulation. I also was a Mayo-Master, which consisted me starting the customers orders.

Take-Out Server

S&S Cafeteria
Atlanta, Ga
07.2007 - 11.2008
 As i worked for S&S Cafeteria i took orders and fixed plates according to customers preference. I was outstanding as i Up-sold additional menu items, beverages and desserts to increase restaurant profits. I also Took necessary steps to meet customer needs and effectively resolve food or service issues. I Correctly received orders, processed payments and responded appropriately to guest concerns. I Served fresh, hot food with a smile in a timely manner. I Frequently washed and sanitized hands, food areas and food preparation tools. I Cleaned food preparation areas, cooking surfaces, and utensils. 

Education

Nurse's Assistant

Everest institute

High School Diploma - undefined

Columbia High School
2006

Medical Billing and Coding

API

Skills

  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Math and language skills
  • Delivers exceptional customer service
  • Proven leader
  • Engaging personality
  • Excellent multi-tasker
  • ​

Affiliations

Among my many skills and affiliations i am most proud of the work i did for a non-profit organization,which is F.L.A.M.E, Which means "Family Life And Marriage Enrichment". They were associated with The Georgia Dome, Turner Field, Gwinett Arena, Georgia Bulldogs in Athens,GA and also Phillips Arena. As a concession stand worker i had to Up-Sale company products, operate the cash register and handle money on a regular basis. I had to maintain a clean work environment while also keeping utensils clean and work environment neat.

Timeline

Keyholder

Swifty Car Wash
01.2024 - 03.2025

Salon Assistant

Swella Beauty
11.2023 - 04.2024

Manager

Jimmy John's Gourmet Sandwiches
10.2023 - 03.2024

CSR/ASM

Family Dollar
04.2022 - 03.2023

Cashier

ATL Wings
02.2022 - 04.2022

In-shop Worker/ Delivery Walker/ Mayo Master

Jimmy John's
11.2014 - 01.2016

Take-Out Server

S&S Cafeteria
07.2007 - 11.2008

Nurse's Assistant

Everest institute

High School Diploma - undefined

Columbia High School

Medical Billing and Coding

API

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