Yessica Martinez

I start has a sandwich maker and start growing to become a shift leader. I took necessary steps to meet customer needs and effectively resolve food or service issues. Communicated clearly and positively with co-workers and management. Mastered Point of Sale (POS) computer system. Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Promptly reported complaints to a member of the management team.

I .start has a bakery cashier. find my way to be a shift leader by learning each day different thing by following instruction being on time. I did barista position, deli clerk. by being there for seven years it gave me experience with costumer service. Took necessary steps to meet customer needs and effectively resolve food or service issues. Promptly reported complaints to management. communicated clearly and positively with co-workers and management. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Followed all established restaurant practices and procedures.

Worked well with teammates and openly invited coaching from the management team.Took initiative to find extra tasks when scheduled duties were completed.

Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Correctly received orders, processed payments and responded appropriately to guest concerns.Communicated clearly and positively with co-workers and management.