Alice Lunden
Boulder City
Summary
Dedicated professional with a strong background in patient care coordination and employee relations. Known for expertise in HIPAA regulations and enhancing clinic efficiency. Ready to leverage experience to ensure high-quality patient care and operational excellence.
Overview
23
23
years of professional experience
Work History
Assistant Clinic Manager
Family Doctors of Boulder City
Boulder City, NV
12.2002 - Current
- Monitored compliance with healthcare regulations to ensure operational integrity and safety.
- Managed inventory and procurement processes to maintain necessary medical supplies and equipment.
- . Contributed positively to the workplace culture by promoting teamwork, collaboration, respect among employees.
- Maintained confidentiality of sensitive patient information by implementing secure filing systems and restricting access only to authorized personnel.
- Ensured compliance with healthcare regulations by maintaining accurate records and staying up-to-date on industry best practices.
- Assessed risk factors within the clinic environment regularly and implemented necessary safety precautions.
- Managed inventory levels of medical supplies to guarantee adequate stock at all times while minimizing waste due to expiration or overstocking costs.
- Implemented electronic health record management practices, enhancing data accuracy.
- Oversaw inventory management of medical supplies, ensuring availability at all times.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Transcribed phone messages and relayed to appropriate personnel.
Education
High School Diploma -
Cleveland High School
Reseda, CASkills
- Healthcare regulations compliance
- Team management
- HIPAA
- Patient care coordination
- Medical terminology
- Employee relations
- Problem-solving abilities
Timeline
Assistant Clinic Manager
Family Doctors of Boulder City
12.2002 - Current
High School Diploma -
Cleveland High School