Summary
Overview
Work History
Education
Timeline
Skills
Generic
Alice Marcum

Alice Marcum

Russell Springs,KY

Summary

With a proven track record at Adair Co Animal Hospital, I excel in office administration and team leadership, enhancing clinic efficiency by overhauling patient record systems and fostering strong client relationships. My adeptness in emergency response and comprehensive skills in database management ensure optimal operational flow and superior care.

Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.

Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.

Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2022
2022
years of professional experience

Work History

Office Administrator

Adair Co Animal Hospital
  • Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Effectively communicated client concerns to veterinarians, resulting in more targeted treatment plans.
  • Enhanced clinic efficiency by maintaining organized records and ensuring accurate patient information.
  • Educated pet owners on preventative care measures to promote optimal animal health longterm.
  • Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
  • Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
  • Regularly monitored inventory levels and reordered supplies as needed for uninterrupted clinic operations.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Participated in continuing education opportunities to stay current on best practices within the veterinary field.
  • Provided support during dental procedures through proper equipment handling and maintenance of oral hygiene standards in patients.
  • Collaborated with local animal shelters as a clinic liaison, facilitating the provision of necessary medical care for rescued animals.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Educated clients on nutrition, preventive health and other animal care.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Collected and prepared specimens for laboratory testing.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Administered vaccinations to variety of animal species.
  • Performed dental cleanings using ultrasonic scaler.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Trained and mentored other LVT staff.
  • Collected diagnostic samples efficiently while minimizing stress on both animals and their owners during the process.
  • Provided thorough aftercare instructions for clients, promoting successful at-home recovery for patients.
  • Supported veterinarians with diagnostic tests to facilitate timely detection of health issues in patients.
  • Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
  • Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
  • Contributed to team collaboration through effective communication and cooperation with colleagues.
  • Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
  • Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.

Vet Technician

Adair Co Animal Hospital
08.1998 - 06.2021
  • Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Effectively communicated client concerns to veterinarians, resulting in more targeted treatment plans.
  • Enhanced clinic efficiency by maintaining organized records and ensuring accurate patient information.
  • Educated pet owners on preventative care measures to promote optimal animal health longterm.
  • Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
  • Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
  • Regularly monitored inventory levels and reordered supplies as needed for uninterrupted clinic operations.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Participated in continuing education opportunities to stay current on best practices within the veterinary field.
  • Provided support during dental procedures through proper equipment handling and maintenance of oral hygiene standards in patients.
  • Collaborated with local animal shelters as a clinic liaison, facilitating the provision of necessary medical care for rescued animals.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Educated clients on nutrition, preventive health and other animal care.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Collected and prepared specimens for laboratory testing.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Administered vaccinations to variety of animal species.
  • Performed dental cleanings using ultrasonic scaler.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Trained and mentored other LVT staff.
  • Collected diagnostic samples efficiently while minimizing stress on both animals and their owners during the process.
  • Provided thorough aftercare instructions for clients, promoting successful at-home recovery for patients.
  • Supported veterinarians with diagnostic tests to facilitate timely detection of health issues in patients.
  • Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
  • Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
  • Contributed to team collaboration through effective communication and cooperation with colleagues.
  • Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
  • Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.

Education

Deploma -

Russell Co High School
Russell Springs, KY
1989

Timeline

Vet Technician

Adair Co Animal Hospital
08.1998 - 06.2021

Office Administrator

Adair Co Animal Hospital

Deploma -

Russell Co High School

Skills

    M

  • Time management
  • Office administration
  • Administrative support
  • Database entry
  • Customer engagement
  • Emergency response
  • Good judgment
  • Team leadership
  • Budgeting assistance
  • Financial services support
  • Performance improvement
  • Budget support
  • Booking travel
  • Meeting planning
  • Human resources
  • Staff management
  • Inventory management
  • Inbound phone call handling
  • Schedule and calendar management
  • Calendar management
  • File maintenance
  • Scheduling
  • Scheduling appointments
  • Customer relationship management (CRM)
  • Leadership and supervision
  • Document scanning
  • Telephone reception
  • Bookkeeping
  • Mail handling
  • Verbal communication
  • File organization
  • Office management
Alice Marcum