Alice Moreland

• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
• Boosted team morale and performance, organizing regular training sessions and motivational meetings.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

I decided to step down to part time.

• Managed booth rental scheduling to optimize occupancy and revenue. Delivered exceptional customer service to enhance client satisfaction. Handled cash transactions accurately and efficiently. Developed website marketing strategies to increase visibility and attract new clients. Streamlined ordering process to ensure timely delivery of services. Maintained cleanliness and organization within operational areas. Completed service requests promptly to meet client expectations.

• Oversee daily operations, banking, open & closing of the store. Customer service, Cashier, straightening up, overseeing, coaching of employees. Offering great customer service, cleaning. Computer skills.

• Position lead

• Team Lead over front end. Over cashiers and their breaks & lunches, cart people, money center, customer service, open and close, daily reports, and bank deposits and safe. Handling of customer complaints.

• Customer Service, Cashier, Paint department, Sales Appliances, and on the floor. Money bank room safe, deposits and ordering money.