Alice Mota
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, fast learner committed to customer service and efficiency. Adapt at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
UPS Specialist
Remprex
Commerce, CA
07.2021 - Current
- Making sure units in-gate without damages, correct hazmat and ready to be loaded onto train.
- Assist drivers when not registered or when unit had an error.
- Assist drivers at in-gates and out-gates
- Making sure all UPS arrive with correct billing information to be ready to board onto correct train.
- Kept track of all UPS units that in-gate.
- Answered inbound calls, chats and emails.
- Remained calm and professional in stressful circumstances.
CNA/General Kitchen Worker
El Arca Inc
Los Angeles, CA
02.2020 - 06.2021
- Maintained a clean, safe environment for the patient by adhering to
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Provided assistance with activities
- Help change diapers
- Helped patients walk with or without self-help devices.
- Used mobility devices to transport patients.
- Assist patients walk to transportation vehicles
- Responded quickly to emergency situations involving sudden illness or injury.
- Assisted in preparing meals according to prescribed diets and needs, such as chopped meals making foods into pure or thinly chopped.
- Assist patients by feeding into tubes.
Cashier/Bakery Clerk
Food 4 Less Supermarket
Los Angeles, CA
08.2016 - 01.2020
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Providing excellent customer service
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops belts and registers
- Assisted customers over the phone regarding store operations, product information
- Baked breads, decorated cakes and writing.
- Baked and fried chicken
- Adhered to health and safety standards while preparing food.
Education
High School Diploma -
Theodore Roosevelt High School
Los Angeles, CA07-2012
Skills
- Microsoft Office
- Inbound and Outbound Calling
- Complaint resolution
- Feeding Assistance
- Patient Care
- Toileting assistance
- Mobility Assistance
- Transporting patients
- Compassionate
- Preparing meals
- HIPAA Compliance
- Cleaning and sanitizing
- Safe Food Handling
- Supply Restocking
- Sanitation and safety
- Temperature Monitoring
- Food Preparation
Timeline
UPS Specialist
Remprex
07.2021 - Current
CNA/General Kitchen Worker
El Arca Inc
02.2020 - 06.2021
Cashier/Bakery Clerk
Food 4 Less Supermarket
08.2016 - 01.2020
High School Diploma -
Theodore Roosevelt High School