Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Alice Nelms

Bluemont,VA

Summary

Dedicated Early Childhood Education Professional with over 20 years of experience in licensed and accredited preschools, excelling in both classroom and management roles. Passionate about the critical role of early childhood education in supporting children, families, and communities, including a strong focus on safety and compliance with state and corporate standards and recommendations.

Overview

26
26
years of professional experience

Work History

Lead Teacher

The Children's Learning Laboratory-Bright Horizons Family Solutions
02.2016 - Current
  • Instructional coach and mentor for improving staff teaching techniques, classroom state licensing compliance and corporate policies and procedures compliance,
  • Member of management team rotation as Manager on Duty responsible for staff scheduling, teacher and parent communications, child health and safety responses and center emergency preparedness,
  • While temporary Acting Assistant Director, conducted file audits of 10 to 14 staff and up to 70 children to ensure compliance with corporate policy and state licensing standards,
  • Maintains positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school,
  • Maintains patience and level-headedness in diverse situations to support center safety and student and teacher development and personal growth.
  • Plans and implements engaging daily activities to enhance overall development and growth of every student.
  • Builds strong relationships among a culturally diverse client community.

Health & Safety Coordinator, Field Trip Manager, Lead Teacher

KinderCare Learning Center
10.2002 - 02.2016
  • Active part of a management team which successfully achieved accreditation with NAEYC and NAC
  • Health and Safety Coordinator maintaining compliance for documentation, administration and storage of medications (including emergency medications and controlled substances), classroom and bus first aid kit inspections and compliance, bus transportation documentation, registrations, maintenance oversight and new driver training and testing, center incident/accident documentation and review and monthly center safety reviews,
  • Coordinated field trips and off-campus activities for 30+ children that promote experiential learning opportunities outside the classroom setting,
  • Developed procedures to safely transport children on center buses including emergency contact information and any necessary emergency medical information and medications,
  • Acting Assistant Director twice during a temporary reassignment of the Director and a medical leave of the Assistant Director. Responsibilities included parent communication, staff supervision, scheduling and support, and payroll administration.

Customer Service/Head Cashier

Toys R Us
11.1999 - 08.2003
  • Completed returns and purchases, customer contact resolution, provided supervision and support to10 cashiers including customer communication and transaction overrides, balanced cash registers at closing, product restock and presentation.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

Bachelor of Business Administration - Accountancy

East Tennessee State University

Skills

  • Virginia regulatory compliance
  • NAEYC compliance
  • Classroom Safety Practices
  • Documentation and Reporting
  • Conflict Resolution
  • Problem-Solving
  • Managing multiple priorities
  • Staff Development
  • Training and mentoring
  • Computer Skills
  • Customer Service

Certifications

  • Child Development Associate - Preschool
  • Daily Health Observation, 2025
  • MAT Certification, Current
  • Penn State Extension: Virginia Pre-service Training
  • Child Abuse and Neglect Mandated Reporter Training
  • 2025 Privacy & Information Security Training

Timeline

Lead Teacher

The Children's Learning Laboratory-Bright Horizons Family Solutions
02.2016 - Current

Health & Safety Coordinator, Field Trip Manager, Lead Teacher

KinderCare Learning Center
10.2002 - 02.2016

Customer Service/Head Cashier

Toys R Us
11.1999 - 08.2003

Bachelor of Business Administration - Accountancy

East Tennessee State University