Alice Selcuk
Liberty,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Dispatcher
BCS Image LLC
06.2022 - 03.2023
- Maintained updated and detailed records of calls in physical and electronic database
- Tracked delivery progress to identify possible delays and provide real-time updates to customers
- Analyzed customer feedback and provided solutions to improve customer service
- Managed conflict resolutions with customers, drivers, and other personnel to encourage professional relationships and promote respect
Librarian Assistant
Clear Lake City - County Freeman Branch Library
05.2018 - 08.2018
- Handled check-in and check-out process of library books and materials at circulation desk
- Collected and processed fines on overdue library materials
- Organized library shelves, materials and equipment in clear, alphabetized order
- Set up computer and digital device access, providing assistance with use and operation
- Monitored library environments to maintain safe, hazard-free settings
Assistant of Corporate Communications Department
AKUT Search And Rescue Associate & Foundation
09.2016 - 06.2017
- Followed detailed directions from management to complete daily paperwork and computer data entry
- Volunteered to help with special projects of varying degrees of complexity
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
- Worked closely with management to provide effective assistance for specific aspects of business operations
Education
Bachelor of Science - Computer Science
University of Houston-Downtown
4800 Calhoun Rd, Houston, TX 7700412.2023
Associate of Science - Computer Science
LoneStar Montgomery Community College
3200 College Park Dr, Conroe, TX 7738404.2022
Skills
- Bilingual Turkish&English
- Data Entry
- Staff Supervision
- Administrative Support
- Dispatch Coordination
- Work Order Management
- Service Coordination
- Customer Relations
- Community Outreach
- Telephone Etiquette
- Cataloging and Shelving
- Time Management
Languages
Turkish
English
Extracurricular Activities
09/01/16, 06/01/17, I enrolled in the T-MBA (Master of Business Administration) program in my freshman year of high school, dedicating 72 hours per week, or two hours per week. This academic pursuit developed my leadership skills, financial literacy, and budget development and control, as well as savings in the context of social media and the economy.
Timeline
Dispatcher
BCS Image LLC
06.2022 - 03.2023
Librarian Assistant
Clear Lake City - County Freeman Branch Library
05.2018 - 08.2018
Assistant of Corporate Communications Department
AKUT Search And Rescue Associate & Foundation
09.2016 - 06.2017
Bachelor of Science - Computer Science
University of Houston-Downtown
Associate of Science - Computer Science
LoneStar Montgomery Community College
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