Daneya Licon
Pasco
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
Work History
Dispatcher
rafa towing
Seattle
06.2024 - 09.2024
- Coordinated towing schedules for timely vehicle recovery and delivery.
- Communicated with drivers to ensure efficient route planning and dispatching.
- Managed incoming calls to assess customer needs and service requests.
Retail Sales Associate
angel brook farm
Pasco
05.2023 - 08.2024
- Assisted customers with product selection and inquiries.
- Maintained a clean and organized sales floor.
- Operated point-of-sale system for transactions.
Education
Pasco High School
Pasco, WASkills
- Towing coordination
- Route planning
- Customer service
- Point-of-sale operation
- Time management
- bilingual( spanish & english)
- Communication skills
- Attention to detail
- [Software] proficiency
- Workflow prioritization
- Dispatch software
Languages
Spanish
Native/ Bilingual
Timeline
Dispatcher
rafa towing
06.2024 - 09.2024
Retail Sales Associate
angel brook farm
05.2023 - 08.2024
Pasco High School