Alice Stafford
london,OH
Summary
Dynamic and results-driven professional with experience at Amazon, excelling in customer service and teamwork. Proven ability to enhance efficiency through effective organization and time management. Recognized for reducing order processing times and improving customer satisfaction. Strong multitasking skills complemented by a commitment to maintaining high standards in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Crew Member
MAS RESTURANT GROUP
12.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Warehouse Worker
Amazon
01.2020 - 02.2023
- Scanned and moved material to and from storage pods and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Warehouse Clerk
Heartwarming Creations
02.2002 - 02.2020
- Kept warehouse up to safety and health regulations at all times.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved efficiency with quick and accurate loading of boxes.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
Education
GED -
London Ohio Adult Education Center
London, OH11-2002
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
Timeline
Crew Member
MAS RESTURANT GROUP
12.2023 - Current
Warehouse Worker
Amazon
01.2020 - 02.2023
Warehouse Clerk
Heartwarming Creations
02.2002 - 02.2020
GED -
London Ohio Adult Education Center
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